Troubleshooting
Checklist before SVC Calls
| Symptom |
| Checklist |
| Measure to Take | ||||||
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| • Is the dust bin assembled? | • Install the dust bin. | |||||||
| Robotic vacuum | • | Is the Power Switch | • | Turn on the Power Switch. | ||||||
| cleaner does not | ||||||||||
| turned on? |
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| operate at all |
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• | Is cleaning mode ( ) in the | • | Press the ( |
| ) button. (To turn it | |||||
| before |
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| display panel turned on? |
| off, press and hold the ( |
| ) button | |||||
| cleaning. |
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| down for 3 seconds or longer.) | |||||||
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| • Is the battery level flashing | • Lift up the robotic vacuum | |||||||
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| only one level and is ‘LO’ |
| cleaner, and manually dock the | |||||
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| displayed in the display panel? |
| robotic vacuum onto the charger | |||||
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| to charge it. | |||||
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| • Robotic vacuum cleaner will not | • Replace the batteries in the | |||||||
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| operate when the battery in the |
| remote control. (AAA type) | |||||
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| remote control is depleted. |
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| • Is the battery level flashing only | • Lift up the robotic vacuum | |||||||
Robotic vacuum |
| one level and is ‘LO’ displayed in |
| cleaner, manually dock the | ||||||
| cleaner stopped |
| the display panel? |
| robotic onto | ||||||
| operating while |
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| the charger to charge it. | ||||||
cleaning. | • | Has the robotic vacuum cleaner | • Turn off the Power Switch and | |||||||
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| become hooked on wires on the |
| remove the wires. | |||||
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| floor? |
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| • Is the robotic vacuum cleaner | • Turn off the Power Switch and | |||||||
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| stuck to the floor where there is a |
| move the cleaning robotic | |||||
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| height difference? |
| vacuum to another place to | |||||
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| - The driving wheel is lifted. |
| clean. | |||||
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| • Is there a thin towel (cloth) | • Turn off the Power Switch and | |||||||
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| wrapped around the driving |
| remove the thin towel. | |||||
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| wheel? |
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| • Is the robotic vacuum cleaner | • Turn off the Power Switch and | |||||||
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| stuck on the doorsill? |
| move the robotic vacuum cleaner | |||||
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| to another place to clean. | |||||
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| • Check whether the dust bin | • Stop the robotic vacuum cleaner | |||||||
| The suction |
| is full of dust. |
| and empty the dust bin. | ||||||
| power is weak | • | Check whether the suction | • Turn off the Power Switch and | |||||||
| while cleaning. |
| inlet is clogged by foreign |
| remove the foreign substances | ||||||
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| substances. |
| on the suction inlet. | |||||
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| • Check whether the filter is | • Clean the filter well. | |||||||
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| clogged. |
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roubleshooting05 T
Troubleshooting _43