Troubleshooting
Troubleshooting for Error Codes
| Error Code | Cause | SOLUTION |
| • Robotic vacuum cleaner is | • Turn off the Power Switch at the bottom |
| caught, stuck or trapped | and move the robotic vacuum cleaner to a |
| while navigating. | different location. |
•A foreign substance (string, • Turn off the Power Switch at the bottom
paper, toy etc.) is caught in and remove the foreign substance from the
thepower brush. power brush.
•A foreign substance (string, • Turn off the Power Switch at the bottom and
paper, toy etc.) is caught in | remove the foreign substance from the left |
the left driving wheel. | driving wheel. |
•A foreign substance (string, • Turn off the Power Switch at the
paper, toy etc.) is caught in | bottom and remove the foreign substance |
the right driving wheel. | from the right driving wheel. |
• Check bumper sensor. | • Slightly pull the stuck bumper outward. |
•A foreign substance (dust, • Turn off the Power Switch at the bottom and
stain etc.) is on the Obstacle | wipe the foreign substance from the front |
sensor window. | and rear sensor windows using a soft cloth. |
•A foreign substance (Dust, • Turn off the Power Switch at the bottom
stain etc.) is on the Cliff | and wipe the foreign substance on the cilff |
sensor window. | sensor window with a soft cloth. |
• Dust bin not inserted. | • Insert the dust bin until you hear a “Click” |
| sound. |
•A foreign substance (String, • Turn off the Power Switch at the bottom and
cloth etc.) is caught on the | wipe the foreign substance from the edge- |
cleaning side rotating brush. | |
brush. |
|
✽If you press the Start/Stop button or turn off the Power Switch, the error code is cleared.
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