Troubleshooting
Checklist before SVC Calls
Symptom |
| Checklist | Measure to Take |
Robotic vacuum | • | Check whether the power |
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| cleaner cannot |
| plug of the charger is plugged |
|
| find the charger. |
| correctly into the outlet. |
|
| • If there are any obstacles within |
| |
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| a range of about 1m in front of |
|
|
| the charger and about 0.5m |
|
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| range to the left and right of the |
|
|
| charger, you should remove the |
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|
| obstacles. |
|
| • If there are any foreign |
| |
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| substances on the change pin, |
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|
| wipe them off with a dry towel. |
|
| • | Is the VIRTUAL GUARD installed | • Move the VIRTUAL GUARD to |
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| near the charger? | another |
|
|
| place so that the robotic |
|
|
| vacuum cleaner can charge |
|
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| automatically. |
Robotic vacuum | • | Are the batteries of the VIRTUAL | • Replace the batteries. |
| cleaner passes |
| GUARD worn out? | (2 type D (LR20) alkaline |
| through the |
|
| batteries) |
| VIRTUAL GUARD. |
|
|
|
| • | Is the VIRTUAL GUARD set to | • Set the VIRTUAL GUARD to |
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| Guard | Fence (virtual wall) mode. |
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| (virtual door) mode? |
|
| • | Is the Mode lamp turned off? | • Check if the VIRTUAL GUARD |
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| is turned off and then set the |
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| VIRTUAL GUARD to a desired |
|
|
| mode. |
| The battery | • | Are you using manganese drycell | • Replace the batteries with new |
| usage time of the |
| batteries? | alkaline batteries. |
| VIRTUAL GUARD |
|
| (2 type D (LR20) alkaline |
| is too short. |
|
| batteries) |
| In the display | • | Is the robotic vacuum cleaner | • When the robotic vacuum |
| panel, From |
| forced to seperate from charger | cleaner is seperated or pressed |
| 30,29,28,… |
| or pressed during charging? | during the charging, after |
| the number is |
|
| |
| counted down. |
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| charger for automatic recharging. |
44_ Troubleshooting