Appendix

AATroubleshooting

Before requesting service, please check the following.

Symptom

Check

Remedy

 

 

 

The speaker does not turn

• Check if the power cord is

• Plug in the power cord.

on.

properly connected.

 

There is no response when

• The button or touch wheel

• Remove the plug and connect it

you press a button or

area may be exposed to

again.

touch wheel area.

statics.

 

 

 

 

There is no sound.

• Is your speaker connected to

• Check if the speaker is properly

 

a power source?

connected to the power.

 

• The volume may be set to the

• Try adjusting volume.

 

lowest level.

 

 

 

 

The Dial Controller does

• The Dial Controller may not

• Press the RESET button on the

not work.

have enough battery power.

bottom of the Dial Controller.

 

• The Dial Controller may be

• Charge the battery as instructed

 

out of operating range.

for the Dial Controller LED

 

• Check the connection

version.

 

between the Dial Controller

• Bring the Dial Controller closer to

 

and speaker.

the speaker.

 

 

• Check “Connecting between the

 

 

Dial Controller and Speaker”.

 

 

(9 page) Click here.

 

 

 

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Samsung VL550/XE, VL350/XE, VL351/XE, VL551/XE manual Appendix, AA Troubleshooting