Samsung VL350/XN Symptom Check Remedy Cannot connect Forwired connection, Or TV, Bluetooth mode

Symptom	Check		Remedy
Cannot connect the	Forwired connection	• Check the name of the port
speaker to a mobile device	• Check the cable connection.	and make sure that the cable is
or TV.	• Check on the right side of the	connected to the right port.
	speaker and make sure that	• See “Connecting to a Wired
	the speaker mode is set to	Network”. (13 page)
	AUX mode.	Click here.
	ForBluetooth connection	• Press the Bluetooth button on
	• Check on the right side of the	the right side of the speaker for
	speaker and make sure that	5 seconds or longer to enter the
	the speaker mode is set to	standby mode and search for the
	Bluetooth mode.	speaker from your mobile device
	• Set the speaker to Bluetooth	or TV.
	mode and try searching from	See “Connecting to Bluetooth”.
	the mobile device or TV again.	(10 page)	Click here.
	ForWi-Fi connection	• This feature supports Samsung
	• Check if your TV is a	Smart TVs released in 2014 and
	supported model.	later.
	• Make sure that your mobile	• If your TV is not connected to the
	device or TV is connected to	Wi-Fi network, use the network
	the Wi-Fi network.	menu on the TV to establish the
	• Make sure that your speaker	connection.
	is connected to the Wi-Fi	(See the user manual provided
	network.	with your TV)
	• Check the DFS channel.	• If the TV is already connected,
	(DFS : Dynamic Frequency	the speaker should appear on
	Selection)	SmartThings app on your mobile
		device (smartphones, tablets, etc.).
		See “Using via Wi-Fi connection”.
		(16 page)	Click here.
		• Connecting the TV and speaker
		over Wi-Fi may not be available
		if your wireless router uses the
		DFS channel. For details, please
		contact your internet provider.

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