Connecting to a computer

Symptom

Explanation/Solution

 

• Disconnect any other USB device than the keyboard, mouse and camcorder from

The computer does not recognise

the computer.

• Disconnect the USB cable from the computer and camcorder, restart the

your camcorder.

computer, then connect it again correctly.

 

 

• You can not use the camcorder in DVD mode with a Macintosh.

 

 

Cannot play a movie file properly

• Make sure you insert the connector in the correct direction, and connect the USB

cable to the USB jack on your camcorder firmly.

on a PC.

• Disconnect the cable from the computer and camcorder, restart the computer.

 

Connect it again properly.

 

 

Cannot use the provided software

• You cannot use PowerDirector with a Macintosh computer.

(PowerDirector) on a Macintosh

• This camcorder is recognised just as a removable storage device on a Macintosh

computer.

computer. (Mac OS 10.3 or above supported.)

 

 

PowerDirector does not function

• Exit the PowerDirector program, and restart the Windows computer.

properly.

 

 

 

The image or sound on your

• Movie playback or sound may stop temporarily depending on your computer.

The movie or sound copied to your computer is not affected.

camcorder is not played on your

• If your camcorder is connected to a computer that does not support hi-speed

computer properly.

USB(USB2.0), the image or sound may not be played correctly. The image and

 

sound copied to your computer are not affected.

 

 

English _115