Samsung Connect App
The Samsung Connect App is only compatible with models that have a
Setting up the wireless router
ffPlease refer to the user manual of your wireless router if you have access problems. ffSamsung POWERbot supports only
ffSamsung POWERbot supports IEEE 802.11b/g/n and
ffSamsung POWERbot supports only DHCP (Dynamic Host Configuration Protocol). Please make sure that the DHCP server option is activated on your wireless router.
ffPOWERbot supports the
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––Confirm that your router has a unique SSID and password.
ffThe quality of your wireless network connection may be influenced by the surrounding wireless environment.
ffIf your Internet service provider has permanently registered the MAC address (a unique identification number) of your PC or modem, your POWERbot may not be able to connect to the Internet. Ask your Internet service provider about the procedure to connect an apparatus other than a PC to the Internet.
ffIf your internet service provider requires your ID or password to connect to the internet, your POWERbot may not be able to connect. If this is the case, you must enter your ID or password when connecting to the Internet.
ffThe POWERbot may not be able to connect to the Internet because of firewall issues. Contact your Internet service provider to resolve these issues.
ffSome wireless routers may transmit an abnormal Domain Name Server (DNS) address even if the Internet is not connected. If this occurs, contact the manufacturer of your wireless router and your Internet service provider.
ffIf you still cannot connect to the Internet even after trying the procedure provided by your Internet service provider, please contact an authorized Samsung service center.
ffIf your router is not a
