Troubleshooting
Troubleshooting
Problem |
| Action | |
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| • Make sure the washing machine is installed on a level, solid | ||
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| floor that is not slippery. If the floor is not level, use the | |
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| levelling feet to adjust the height of the washing machine. | |
| • Make sure the shipping bolts are removed. | ||
| • Make sure the washing machine is not contacting any other | ||
Excessive vibrations |
| object. | |
or makes noise. | • | Make sure the laundry load is balanced. | |
| • The motor can cause noise during normal operation. | ||
| • Overalls or | ||
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| being washed. This is normal. | |
| • Metal objects such as coins can cause noise. After washing, | ||
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| remove these objects from the drum or filter case. | |
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| • Make sure the drain hose is straightened all the way to the | ||
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| drain system. If you encounter a drain restriction, call for | |
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| service. | |
| • | Make sure the debris filter is not clogged. | |
| • | Close the door and press and hold Start/Pause (Hold to | |
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| Start). For your safety, the washing machine will not tumble | |
Does not drain and/ |
| or spin unless the door is closed. | |
or spin. | • | Make sure the drain hose is not frozen or clogged. | |
| • Make sure the drain hose is connected to a drain system that | ||
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| is not clogged. | |
| • | If the washing machine is not supplied with sufficient power, | |
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| the washing machine temporarily will not drain or spin. As | |
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| soon as the washing machine regains sufficient power, it will | |
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| operate normally. | |
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| • | Press Start/Pause (Hold to Start) to stop the washing | |
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| machine. | |
| • It may take a few moments for the door lock mechanism to | ||
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| disengage. | |
The door does not | • The door will not open until 3 minutes after the washing | ||
| machine has stopped or the power turned off. | ||
open. |
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• Make sure all the water in the drum is drained. | |||
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| • The door may not open if water remains in the drum. Drain | ||
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| the drum and open the door manually. | |
| • Make sure the door lock light is off. The door lock light turns | ||
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| off after the washing machine has drained. | |
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