Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

Press and hold Start/Pause (Hold to Start) to start the

Does not start.

 

washing machine.

Make sure Child Lock is not activated.

 

 

Before the washing machine starts to fill, it will make a series

 

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

Make sure the door is properly closed.

insufficient, or no

Make sure the water supply hose is not frozen.

water is supplied.

Make sure the water supply hose is not kinked or clogged.

 

Make sure there is sufficient water pressure.

 

 

 

• Make sure the washing machine is running with sufficient

 

 

water pressure.

After a cycle,

Make sure the detergent is added to the centre of the

detergent remains

 

detergent drawer.

in the detergent

Make sure the rinse cap is inserted properly.

drawer.

If using granular detergent, make sure the detergent selector

 

 

is in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

Troubleshooting

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Samsung WD10N84INOA/EE manual Troubleshooting, Checkpoints