Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code

Action

 

 

 

Check the water level sensor.

 

• Power off and power the machine on after 2-3 minutes, and

1C

then try again.

• Depending on the model, the drain system drains water

 

 

automatically. The POWER and START/PAUSE buttons may be

 

disabled during this process.

 

 

 

Check the temperature sensor on the dry air.

TC2

• Power off and power the machine on after 2-3 minutes, and

 

then try again.

 

 

DC

The door is open.

• Close the door and press START/PAUSE to resume operation.

 

 

 

 

Check the door switch.

DC1

• Power off and power the machine on after 2-3 minutes, and

 

then try again.

 

 

 

Check for water leaks.

•Power the machine off and check the drain system for any leak. Once the leak is solved, power the machine on after 2-3

LCminutes.

•Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process.

 

Check the fan motor.

FC

• Power off and power the machine on after 2-3 minutes, and

 

then try again.

 

 

 

Check the water supply line.

 

• Check for the connection of the water line (including water

 

taps).

4C

• Power off and power the machine on after 2-3 minutes, and

then try again.

 

 

• Depending on the model, the drain system drains water

 

automatically. The POWER and START/PAUSE buttons may be

 

disabled during this process.

Troubleshooting

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