Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the suggestions.
Problem |
| Action | |
|
| ||
| • Make sure the washing machine is plugged in. | ||
| • Make sure the door is properly closed. | ||
| • Make sure the water taps are open. | ||
| • Press and hold Start/Pause (Hold to Start) to start the washing | ||
Does not start. |
| machine. | |
• | Make sure Child Lock is not activated. | ||
| |||
| • | Before the washing machine starts to fill, it will make a series | |
|
| of clicking noises to check the door lock and does a quick | |
|
| drain. | |
| • Check the fuse or reset the circuit breaker. | ||
|
| ||
| • Fully open the water tap. | ||
Water supply is | • | Make sure the door is properly closed. | |
insufficient, or no | • | Make sure the water supply hose is not frozen. | |
water is supplied. | • | Make sure the water supply hose is not kinked or clogged. | |
| • | Make sure there is sufficient water pressure. | |
|
| ||
| • Make sure the washing machine is running with sufficient | ||
|
| water pressure. | |
After a cycle, | • Make sure the detergent is added to the centre of the | ||
| detergent drawer. | ||
detergent remains in |
| ||
• Make sure the rinse cap is inserted properly. | |||
the detergent drawer. | |||
| • If using granular detergent, make sure the detergent selector | ||
|
| is in the upper position. | |
| • Remove the rinse cap and clean the detergent drawer. | ||
|
| ||
| • Make sure the washing machine is installed on a level, solid | ||
|
| floor that is not slippery. If the floor is not level, use the | |
|
| levelling feet to adjust the height of the washing machine. | |
| • Make sure the shipping bolts are removed. | ||
| • Make sure the washing machine is not contacting any other | ||
Excessive vibrations |
| object. | |
or makes noise. | • | Make sure the laundry load is balanced. | |
| • The motor can cause noise during normal operation. | ||
| • Overalls or | ||
|
| being washed. This is normal. | |
| • Metal objects such as coins can cause noise. After washing, | ||
|
| remove these objects from the drum or filter case. | |
|
|
| |
58 English
2018/2/1 13:19:32
