troubleshooting and information codes

Information codes

When your washing machine malfunctions, you may see an information code on the display. If that happens, check this table and try the suggested solution before calling Customer Service.

CODE SYMBOL

SOLUTION

 

 

dE

• Make sure the door is firmly closed.

• Make sure that laundry is not caught in the door.

 

 

 

4E

• Make sure the source water tap is turned on.

• Check the water pressure.

 

 

 

5E

• Clean the debris filter.

• Make sure the drainage hose is installed correctly.

 

 

 

 

• The laundry load is unbalanced. Redistribute the load. If only one item

UE

of clothing needs washing, such as a bathrobe or pair of denim, the

final spin result might be unsatisfactory and an “UE” error message

 

 

will be shown in the display window.

 

 

cE/3E

• Call the after-sales service.

 

 

 

• This occurs when too much foaming is detected. It is also displayed

Sud

while foaming is removed. When the removal is finished, the normal

cycle proceeds.(This is one of the normal operations. It is an error for

 

 

preventing non-sensing faults.)

 

 

 

• If the voltage of the supplied power is instable, the washing machine

Uc

will be paused to protect its electric devices.

 

• If the correct voltage is supplied, the cycle will resume automatically.

 

 

For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung Service Centre or local Samsung dealer.

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WF9752N5-02770P_EN.indd 34

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Samsung WF9752N5W/SV, WF9752N5C/XSV manual Information codes, Code Symbol Solution
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WF9752N5C/XSV, WF9752N5W/SV specifications

The Samsung WF9752N5W/SV and WF9752N5C/XSV are advanced washing machines that bring cutting-edge technology and superior performance to the laundry experience. These models are designed with a host of features aimed at enhancing efficiency, cleaning effectiveness, and user convenience.

One of the standout technologies in these washers is the Eco Bubble system. This innovative feature produces bubbles that penetrate fabrics quickly and easily, allowing for a thorough wash even in cold water. This not only helps conserve energy but also protects delicate fabrics, ensuring your clothes remain in pristine condition.

Both models come equipped with a large capacity drum, allowing users to wash larger loads in one go. This is particularly advantageous for families and busy households, as it reduces the number of wash cycles needed, saving time and energy. The machines' 1400 RPM spin speed enhances drying efficiency, ensuring clothes come out drier and ready to be hung or put in a tumble dryer.

The Samsung WF9752 models also offer a variety of wash programs tailored to different fabric types and soil levels. From delicate fabrics to heavy-duty loads, users can select the appropriate cycle for optimal cleaning performance. Additionally, the eco-friendly programs make it easy to save on water and energy without compromising wash quality.

Another impressive feature is the Digital Inverter Motor, which provides increased energy efficiency and reduced noise levels compared to traditional motors. This silent operation ensures that laundry can be done at any time of the day without disturbing the household's peace.

User convenience is further enhanced by the sleek design and intuitive controls on both models. With a clear LCD display, users can easily select their desired settings and track the progress of their wash cycles. The delay start option also allows users to schedule washes at their convenience, making it easy to fit laundry into any routine.

Safety features such as child lock and overflow protection ensure peace of mind during operation. These models also incorporate a diamond drum design, which minimizes fabric snagging and helps to protect clothes from wear and tear during washing.

In conclusion, the Samsung WF9752N5W/SV and WF9752N5C/XSV washing machines offer a blend of advanced technology and user-friendly features. With innovative washing technologies like Eco Bubble, a spacious drum, varied wash programs, and energy efficiency, these washing machines stand out as reliable appliances for modern homes. Investing in either model promises an effective and convenient laundry experience.
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