Code

 

Action

 

 

 

High temperature heating check

HC

If the information code remains, contact a customer service

 

 

centre.

 

 

 

The Water Level sensor is not working properly.

 

• Try power off and restarting the cycle.

 

• Check WaterLevel Sensor wire harness.

 

• If the information code remains, contact a customer service

1C

 

centre.

 

 

 

 

NOTE

 

 

When the washer displays the “1C” code, the washer do

 

 

draining for 3 minutes. During this time, the Power button is

 

 

inoperative.

 

 

 

The MEMS sensor is not working properly.

8C

• Turn the machine off, and restart the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Check communications between main and sub PBAs.

AC

• Try power off and restarting the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Check communications between main and inverter PBAs.

 

• Depending on the state, the machine may automatically returns

AC6

 

to normal operation.

Turn the machine off, and restart the cycle.

 

 

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

This message appears when you open the Add Door without

 

pressing Pause. If this happens, do one of the following:

 

• To add laundry, press the Add Door to close it properly. Then,

DDC

 

press Start/Pause and try again.

 

• If you press the Add Door by mistake, press the Add Door

 

 

again to close it properly. Then, press Start/Pause to resume

 

 

operation.

 

 

 

If any information code keeps appearing on the screen, contact a local Samsung service centre.

Troubleshooting

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Samsung WW90K6410QW/SV, WW10K6410QX/SV manual AC6

WW90K6410QW/SV, WW10K6410QX/SV specifications

The Samsung WW10K6410QX/SV, WW90K6410QW/SV, and WW12K8412OX/SV are advanced washing machines that showcase the brand's commitment to innovation and performance. These models are equipped with cutting-edge technologies designed to enhance laundry efficiency and user experience.

One of the standout features is the EcoBubble technology, which uses bubbles to penetrate fabrics more effectively than conventional washing methods. This means that with EcoBubble, cold water washes become just as effective as warm water washes, allowing users to save energy while still achieving excellent cleaning results. This technology not only helps protect garments but also contributes to environmental sustainability.

Another key feature is the Digital Inverter Motor, which operates more quietly and has a longer lifespan compared to traditional motors. This motor's efficiency translates to reduced energy consumption, making these machines eco-friendly while providing the reliability and performance users expect from Samsung.

The AddWash door is also a significant advantage in these models. It allows users to conveniently add forgotten items during the wash cycle without interrupting it. This feature minimizes laundry frustrations, providing a seamless washing experience. The machines also boast an impressive drum capacity, with sizes ranging from 9 kg to 12 kg, accommodating various loads—from small batches to larger family-sized laundry.

Moreover, Samsung washing machines are designed with Smart Control technology, enabling users to monitor and control their washing machines via a smartphone app. This feature allows for remote operation, cycle customization, and notifications, giving users greater flexibility and control over their laundry routines.

Additionally, the ceramic heater enhances the machines' cleaning capabilities by preventing scale buildup, ensuring consistent performance and longevity. Features such as the Hygiene Steam program further elevate the washing experience by targeting allergens and bacteria, making these models ideal for families with sensitive skin.

Overall, the Samsung WW10K6410QX/SV, WW90K6410QW/SV, and WW12K8412OX/SV stand out with their innovative technologies, energy efficiency, and user-centric design. They exemplify Samsung's dedication to providing modern washing solutions that meet the demands of contemporary lifestyles while promoting sustainability and performance. Whether for everyday laundry or specialized washing needs, these models are poised to deliver exceptional results, making them a valuable addition to any home.