Appendix > Troubleshooting | 78 |
Problem | Solution | ||
| • | Check if any playable files are stored in your | |
|
| player. | |
My player will not | • | Check the size of the files to play. | |
play any files. |
| Your player will not play more than 2GB files | |
| • | Check if the files are damaged. | |
| • | Check the battery remaining. | |
I cannot | • | Check if the USB cable is correctly | |
| connected. Reconnect it. | ||
download files to |
| ||
• | Check if the memory is full. | ||
my player. | |||
• | Press the reset button to reset your player. | ||
| |||
| Check if you disconnected the USB cable while | ||
Files or data are | transferring files or data. This can cause data | ||
loss or fatal errors in your player. Samsung is | |||
missing. | |||
not responsible for any damages resulting from | |||
| |||
| data loss. | ||
The playing time | This is normal if the currently playing file is of the | ||
does not display | |||
correctly during | VBR (Variable Bit Rate format). | ||
playback. |
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| ||
The file name | Change the language setting in <Settings> → | ||
does not display | <Language> →<Contents> and then update | ||
correctly. | the file library. | ||
My player is | Charging the battery can heat up your player. It | ||
getting hot to the | |||
does not affect the player's life or capabilities. | |||
touch. | |||
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ProblemSolution
My player does
not play a video
file but display an Retransfer the video file with EmoDio. error message.
•Check if you are connecting to Bluetooth- certified stereo headsets. Your player does not support mono
The Bluetooth • If you restart your player, stereo headset, or
wirelessmobile phone, the Bluetooth connection may connection is not be ended. Reconnect again.
established. • If you are connecting to a mobile phone, the connection with a Bluetooth stereo headset must be ended. Check if a stereo headset is connected with your player.