m a i n ten a n ce and troubleshooting | 27 |
Table 1: Error Codes/Faults, Possible Causes and Suggested Remedies
The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may be experiencing. Please attempt the recommended action before calling Customer Service.
Note: Any fault codes listed in bold will terminate a cook cycle upon discovery. F6 will not terminate a cook cycle; however, it will alert the user of a possible air circulation problem.
is s u e | p os si ble cause(s) | resolution |
|
|
|
No power to oven. | o Oven is not plugged in. | o Plug oven in. |
| o Main circuit breaker is tripped. | o Verify wall circuit breaker is on. |
|
| Reset breaker and then power oven |
|
| back on. |
|
|
|
Oven is not warming | o Oven is in off state. | o Press the oven on soft key. |
up properly. | o Door is not closed. | o Close the cook cavity door. |
| o Oven has been switched off at | o Press the back key until the oven |
| the main circuit breaker. | is in the off state – leave for two (2) |
|
| minutes. Unplug the oven – leave for |
|
| two (2) minutes. |
|
| switch on the isolator/main power |
|
| supply, and press the oven on soft |
|
| key. |
|
|
|
Display reads | o Oven door is open. | o Open and close the door several times. |
“Oven Door Open” | o Door switches are out of | o Call Customer Service.* |
and alarm sounds. | alignment. |
|
|
|
|
Oven is not | o Oven is not clean. (Large | o Clean the oven following the cleaning |
cooking properly. | deposits of grease, carbon, or | instructions on page 25. |
| food debris dilute the micro- |
|
| wave.) |
|
| o Incorrect Group and/or | o Check to make sure correct food |
| Item name was selected for | group and/or item was selected for the |
| the product. | product being cooked. |
| o Product was not cooked from | o Ensure product was in the correct |
| correct starting state (for | state before being placed in the oven. |
| example, chilled or frozen). |
|
|
|
|
*For Customer Service, call 800.90TURBO/+1
