PROBLEM

SOLUTION

 

Player isn’t playing.

Check if the available file has been saved in

 

the memory.

 

 

Check if the music file is damaged.

 

Check if there is enough battery power.

File upload doesn’t

Check if the USB plug is securely connected.

work.

Reconnect if necessary.

 

 

Check if the memory is full.

 

In Hold state, press and briefly hold the

 

and

 

 

 

 

buttons at the same

 

 

 

 

 

 

 

time to reset the system.

 

 

 

 

 

 

Files or data are

Check if the USB plug has been disconnected

missing.

during file or data transmission. If this is

 

the case, it may cause serious damage not

 

only to files/data but also to the product. You

 

have to be extra cautious as Samsung is not

 

responsible for data loss.

Abnormal play time

Check if the file is in Variable Bit Rate (VBR)

display during play.

format.

 

Abnormal display of file

Go to <Settings> → <Language> → <ID3

name.

Tag> in the Main Menu screen and set an

 

appropriate language.

 

The product is hot.

Heat may be generated during recharging. This

 

has no effect on the product life or functions.

troubleshooting _ 57

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Samsung YP-U3 Player isn’t playing, File upload doesn’t, Work, Files or data are, Missing, Abnormal play time, Name