PROBLEM |
| SOLUTION | |||
| Player isn’t playing. | • Check if the available file has been saved in | ||||
| the memory. |
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| • Check if the music file is damaged. | ||||
| • Check if there is enough battery power. | ||||
| File upload doesn’t | • Check if the USB plug is securely connected. | ||||
| work. | Reconnect if necessary. | ||||
| • Check if the memory is full. | ||||
| • In Hold state, press and briefly hold the | ||||
| and |
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| buttons at the same |
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| time to reset the system. | ||||
| Files or data are | • Check if the USB plug has been disconnected | ||||
| missing. | during file or data transmission. If this is | ||||
| the case, it may cause serious damage not | ||||
| only to files/data but also to the product. You | ||||
| have to be extra cautious as Samsung is not | ||||
| responsible for data loss. | ||||
| Abnormal play time | • Check if the file is in Variable Bit Rate (VBR) | ||||
| display during play. | format. |
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Abnormal display of file | • Go to <Settings> → <Language> → <ID3 Tag> | ||||
| name. | in the main menu screen and set an appropriate | ||||
| language. |
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| The product is hot. | • Heat may be generated during recharging. | ||||
| This has no effect on the product life or | ||||
| functions. |
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58 _ troubleshooting