Troubleshooting

Before calling for assistance, please look for the condition that most closely resembles your problem in the following charts, then follow the instructions for that condition. Visit our web site at www.sanyoctv.com or call toll free 1-800-877-5032.

No Picturesoundor No

 

 

 

 

Press the Volume key

 

 

 

 

Is picture and sound ok?

 

 

 

 

 

 

 

 

 

 

 

and Change Channels.

 

 

 

 

 

 

 

 

 

Yes. Maybe a blank channel (signal not being transmitting or weak) was selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.

 

 

Check to be sure all your equipment is properly connected, turned on, tuned to channel 3 or 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(VCR or TV), and correct mode selected.

 

Poor strerception

 

 

 

 

Press AUDIO key.

 

 

 

 

Is the quality sound better?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes. Problem is with program or weak signal (station, cable, or satellite reception).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.

 

 

Change channels.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Screen is solid blue

 

 

 

 

Press the Channel

 

 

 

Did the Blue Screen disappear?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Up/Down key once.

 

 

 

 

 

 

 

 

 

Yes. Normal operating conditions. You are changing channels faster than the video can be processed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.

 

Signal might be too weak to be received. Try installing an outdoor antenna or repositioning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

existing antenna.

Cannot select or scan some channels

 

 

 

 

Press the RESET key

 

 

 

 

Did the problem go away?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

twice (personalized settings Yes. It may have been the channel scan memory or V-Guide settings. will be reset to factory defaults).

Blank Channel Map Page

Start Channel Search.

Is the channel map page still blank?

Yes. Problem could be NO ATSC or NTSC signal received during channel search process. No. Press CHannel Map to select Map page. Channels will be available only if the

transmitted signals were detected.

My remotewillcontrolt operate my SDB or other equipm

Press the SDB or other mode keys on the Remote Control. Then try it again. Be sure to point the remote control at the equipment.

Does the remote control work now?

Yes. Another mode was selected. Press the appropriate key to operate the different types of equipment. (Remote must be programmed. Refer to Quick ‘N Easy.)

No.

 

Replace the batteries or confirm that they are properly installed.

 

Index

Analog tuner, 6

Antenna, refer to Quick ’N Easy Aspect ratio, 4, 7, 12

Audio reception, 19 A/V jacks, 21 Brief banner, 4, 8, 14 Category tabs, 4

Channel map, 8, 10, 13, 16, 17 Channel scanning, 4, 13, 17, 18 Channel search, 4, 10, 13 Channel selection, 9, 17, 18 Clock/day setup, 8, 15

Closed captioning, 9, 22 Digital audio output, 8, 15 Digital tuner, 6

Direct channel selection, 4, 18 Express channel, 17

Full banner, 8, 14, 19 Initial channel, 4, 8, 14, 21 Major channel, 14, 17, 18, 19 Menu language, 8, 16 Minor Channel, 14, 17, 18, 19 Movie rating, 20

NightScan, 4, 8

Output Jacks, 6

Picture adjustment, 12

Pix shape, 7, 9, 12

Remote control, 9, 10

Remote programming, refer to Quick ’N Easy Resetting the SDB, 21

Scan mode, 7, 12

Sub channel, 18, 19

TV ratings, 20

V-Guide (Parental Control), 20

23