COMMONLY ASKED QUESTIONS

If you have a question about the camera operation, you might find the answer in this compilation of commonly asked questions.

 

Question

Answer

Action

 

Why doesn’t the

Due to cold

Place the camera in

 

power turn on?

temperatures, the

your pocket to warm

 

 

battery pack

it up before using it.

 

 

temporarily lost its

 

 

 

power.

 

 

 

 

 

 

Why is the battery

The ambient

Keep the battery

 

pack consumed

temperature is

pack in an

 

so quickly even

very low.

environment of 10 to

 

after it was fully

 

40 °C (50 to 104 °F).

 

recharged?

The battery pack

If a battery becomes

 

 

 

 

life has expired.

depleted quickly even

 

 

 

after it was sufficiently

Power

 

 

charged, it should be

 

 

assumed that the

 

 

 

 

 

 

battery has reached

 

 

 

the end of its service

 

 

 

life. Please replace it

 

 

 

with a new battery.

 

 

 

 

 

Why doesn’t

The battery pack

Replace with a new

 

recharging end?

life has expired.

battery pack. If this

 

 

 

is not effective,

 

 

 

consult your dealer.

 

Why does the

The remaining

Use the AC adaptor,

 

icon

battery pack

or replace the

 

power is low.

battery pack with a

 

 

 

appear?

 

fully charged one.

 

Why does the

A recorded file is

Not a malfunction.

 

multi-indicator

being saved on

Wait until the multi-

 

flash red?

the card or

indicator turns off.

 

 

internal memory.

 

 

 

 

 

Shooting

Why doesn’t the

The camera has

Not a malfunction.

flash operate?

determined that

Capture the image;

 

 

 

the image is bright

the camera will

 

 

enough and the

determine when the

 

 

flash is not

flash is necessary.

 

 

necessary.

 

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Sanyo VPC-CA100GX, VPC-CA100PX, VPC-CA100EX, VPC-CA100TA, VPC-CA102 Commonly Asked Questions, Question Answer Action, Power