| Problem | Cause | Action | Reference | |
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| The colors of | This is due to | Capture the |
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| the images | ambient | image using | ||
| captured | lighting. | the forced flash | ||
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| indoors are not |
| mode. |
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| correct. | The white | Set the white |
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| balance setting | balance setting | ||
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| is incorrect. | correctly. |
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Viewing | A part of the | The handstrap | Hold the camera |
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image is | or a finger was | correctly, and |
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images |
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missing. | blocking the | make sure the | — | ||
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| lens. | lens is not |
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| obstructed. |
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| “No image” is | There is no | Play back after |
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| shown. | image stored in | capturing |
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| the installed | images. | — | |
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| card or the |
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| internal memory. |
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Image | You cannot | The protect | Cancel the |
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edit or rotate | mode is set. | protect mode. | |||
editing | |||||
an image. |
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| The “Image is | You have | Cancel the |
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| protected” | attempted to | protect mode. |
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| message | delete data |
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| appears and | that is |
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| the data cannot | protected from |
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| be deleted. | accidental |
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| erasure. |
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| You cannot | The recording | Depending on |
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Misc. | save a file size | capacity is less | the card, the |
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equivalent to | than the value | capacity may |
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| the stated | specified for | be less than |
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| capacity of the | the card. | the specified |
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| card. |
| value. Please | ||
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| refer to the |
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| instructions |
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| that |
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| accompanied |
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| the card. |
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