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SBC comm AlcatelPCNT02A manual Table of Contents

Models: AlcatelPCNT02A

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Table of Contents

Table of Contents

Follow Steps 1 through 7 to complete the DSL Equipment Installation

Step 1: Verify Your System Requirements and Documents	2
Step 2: Verify the Contents of Your DSL Equipment Kit	3
Step 3: Install a Telephone Filter on Every Telephone Line	4
Step 4: Choose Your Modem and Check Your Minimum Requirements	8
Step 5: Installing the Alcatel Speed Touch PC® Software and Hardware	12
Step 6: Finish Configuring your System	19
Step 7: Create a Connection Profile	22
APPENDICES	24
Having Trouble?	25
Uninstalling/Reinstalling the Alcatel Speed Touch PC® Adapter	26
Adding TCP/IP to Windows NT	27
Troubleshooting SBC Express	30
Modem Diagnostic Lights	32
For Support:

•Review the troubleshooting section in this guide on page 25

•Call your Internet Service Provider 'help desk' for further information on Internet Service Provider connection, and registration.

IMPORTANT NOTE: This guide portrays the typical flow for the installation process. Please follow the instructions, including running the SBC Express software BEFORE installing any NIC cards or modems. Some computer or network configurations may cause software windows to appear that are not depicted in this guide. Please read and follow the instructions on those screens to continue the installation process.

Verify that you are installing your DSL equipment AFTER the “Service Completion Date” given to you when you ordered your DSL Internet Service.

SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury or property damage which may result from your installation of DSL Equipment as discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically disclaim any liability for such injury or damage. By proceeding with this installation, you assume all risk of personal injury or property damage. Please consult the documentation provided by your PC vendor to identify any impacts to your warranty. SBC, SBC EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.

Installation Guide for Customer Self-Install: Alcatel Speed Touch PC®, Windows NT	Page 1
©2001 SBC Advanced Solutions, Inc. All rights reserved

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SBC comm AlcatelPCNT02A manual Table of Contents, Follow Steps 1 through 7 to complete the DSL Equipment Installation

Contents

Windows NT DSL Equipment Installation Guide Alcatel Speed Touch PC2001 SBC Advanced Solutions, Inc. All rights reserved READ ME FIRSTTable of Contents Follow Steps 1 through 7 to complete the DSL Equipment InstallationStep 1 Verify Your System Requirements and Documents This Installation Guide is for Windows NT users only2001 SBC Advanced Solutions, Inc. All rights reserved Step 2 Verify the Contents of Your DSL Equipment KitA This Installation Guide and the SBC Express CD B 1 Alcatel Speed Touch PC Internal Modem2 Insert the 2-way adapter in the phone jack Step 3 Install a Telephone Filter on Every Telephone Line1 Locate the phone jack where you want to connect your DSL 3 Connect a filter to one side of the 2-way adapter2001 SBC Advanced Solutions, Inc. All rights reserved 4 If you have a phone, fax machine, analog modem orother phone device at this location, connect it to the filter To the DSL modemWall mount phones Other phonesAnswering machines Caller ID boxes Remember! Don’t install a filter on the data cable that you arePage 2001 SBC Advanced Solutions, Inc. All rights reserved3-3 Other filters you may encounter in your DSL Equipment Kit Step 4 Choose Your Modem and Minimum Requirements Check 4-2 Select Alcatel Speed Touch PC and click NextPage 2001 SBC Advanced Solutions, Inc. All rights reserved4-3 SBC Express displays the Welcome screen. Click Next to proceed 4-5 SBC Express now prompts you for your first and last name. Please type your first and last name and then click Next to proceed. Do not enter Technician Name 4-7 SBC Express quickly checks your computer system to ensure that it meets the minimum requirements for DSL service Step 5 Installing the Alcatel Speed Touch PC You should be at the following screen in the SBC Express SoftwarePCI Slot Remove PCI slot cover Installing the Alcatel Speed Touch PC Software 5-11 Turn on your computer5-15 Click on the Have Disk button 2001 SBC Advanced Solutions, Inc. All rights reserved5-13 Click on the Adapters tab 5-14 Click on the Add button Page5-17 Windows NT will presents the following select OEM option screen, select ITeX ADSL PCI NIC and click OK. Note The IteX ADSL PCI NIC is the Alcatel Speed Touch PC adapter. This is the formal adapter name used for NT 5-19 You will be prompted to bind a TCIP/IP address to the Adapter. Select the ITeX ADSL PCI NIC in the drop down box in the Microsoft TCP/IP Properties window shown below. Next, click “Obtain an IP address from a DHCP server.” This selection will cause the Microsoft TCP/IP window also shown below to appear. Click Yes to this screen and then OK on the Microsoft TCP/IP Properties window 5-21 SBC Express will re-run the Minimum Requirements test and detect the newly installed Alcatel Speed Touch PC adapter and complete, stopping at the following screen. If problems are detected follow the instructions on the screen or look at the troubleshooting section of this manual for further information. Follow the instructions in Step 6 beginning on the next page before continuing Step 6 Finish Configuring Your System 6-3 To determine if your DSL modem has made a good connection look at the icon in the system tray. If both lights are black then you have a good connection. If either light is red or there is a red circle with a slash through it then check the diagnostic guide in appendix E for help 2001 SBC Advanced Solutions, Inc. All rights reserved PageStep 7 Create a Connection Profile 7-1 Setup a New Profile in EnterNetEnterNet Icon Page 2001 SBC Advanced Solutions, Inc. All rights reservedAppendices I can’t open my computer case. What do I do? APPENDIX AHaving Trouble? I can’t connect. What do I do?APPENDIX B Uninstall/reinstall the Alcatel Speed Touch PC AdapterAdding TCP\IP to Windows NT APPENDIX C2001 SBC Advanced Solutions, Inc. All rights reserved Page3. Select the ‘TCP/IP Protocol’ and click ‘OK.’ 5. Select “No” when NT asks ‘Do you wish to use DHCP?’2001 SBC Advanced Solutions, Inc. All rights reserved PagePage 2001 SBC Advanced Solutions, Inc. All rights reserved6. After clicking “No”, TCP/IP should appear under the protocols tab Problem APPENDIX D2001 SBC Advanced Solutions, Inc. All rights reserved Solution2001 SBC Advanced Solutions, Inc. All rights reserved PageAPPENDIX E Diagnostic Icon