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SBC comm AlcatelPCNT02A manual Appendix B, Uninstall/reinstall the Alcatel Speed Touch PC Adapter

Models: AlcatelPCNT02A

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APPENDIX B

APPENDIX B

Uninstall/reinstall the Alcatel Speed Touch PC® Adapter

Uninstalling (and reinstalling) the Alcatel Speed Touch PC® adapter in Windows®

NT

1.Select Start -> Settings -> Control Panel. Double-click the Network icon and choose the Adapters tab.

2.Highlight the Alcatel Speed Touch PC® Adapter and click the Remove button.

3.Click ‘Yes’ to remove the component from the system when prompted.

4.Click the Close button to close the Adapters window.

5.Shut down the desktop or laptop. Turn OFF and unplug the computer and any peripheral devices.

6.Remove the Alcatel Speed Touch PC® Adapter Card.

•Open the computer case using your computer manufacturer’s instructions and then, remove the screw holding card in place.

•Carefully remove the Alcatel Speed Touch PC® Adapter card from the PCI slot.

7.Reinstall the card following procedures in Step 5.

Installation Guide for Customer Self-Install: Alcatel Speed Touch PC®, Windows NT	Page 26
©2001 SBC Advanced Solutions, Inc. All rights reserved

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SBC comm AlcatelPCNT02A manual Appendix B, Uninstall/reinstall the Alcatel Speed Touch PC Adapter

Contents

READ ME FIRST DSL Equipment Installation Guide Alcatel Speed Touch PC2001 SBC Advanced Solutions, Inc. All rights reserved Windows NTFollow Steps 1 through 7 to complete the DSL Equipment Installation Table of ContentsThis Installation Guide is for Windows NT users only Step 1 Verify Your System Requirements and DocumentsB 1 Alcatel Speed Touch PC Internal Modem Step 2 Verify the Contents of Your DSL Equipment KitA This Installation Guide and the SBC Express CD 2001 SBC Advanced Solutions, Inc. All rights reserved3 Connect a filter to one side of the 2-way adapter Step 3 Install a Telephone Filter on Every Telephone Line1 Locate the phone jack where you want to connect your DSL 2 Insert the 2-way adapter in the phone jackTo the DSL modem 4 If you have a phone, fax machine, analog modem orother phone device at this location, connect it to the filter 2001 SBC Advanced Solutions, Inc. All rights reservedRemember! Don’t install a filter on the data cable that you are Other phonesAnswering machines Caller ID boxes Wall mount phones2001 SBC Advanced Solutions, Inc. All rights reserved 3-3 Other filters you may encounter in your DSL Equipment KitPage 4-2 Select Alcatel Speed Touch PC and click Next Step 4 Choose Your Modem and Minimum Requirements Check2001 SBC Advanced Solutions, Inc. All rights reserved 4-3 SBC Express displays the Welcome screen. Click Next to proceedPage 4-5 SBC Express now prompts you for your first and last name. Please type your first and last name and then click Next to proceed. Do not enter Technician Name 4-7 SBC Express quickly checks your computer system to ensure that it meets the minimum requirements for DSL service You should be at the following screen in the SBC Express Software Step 5 Installing the Alcatel Speed Touch PCPCI Slot Remove PCI slot cover 5-11 Turn on your computer Installing the Alcatel Speed Touch PC SoftwarePage 2001 SBC Advanced Solutions, Inc. All rights reserved5-13 Click on the Adapters tab 5-14 Click on the Add button 5-15 Click on the Have Disk button5-17 Windows NT will presents the following select OEM option screen, select ITeX ADSL PCI NIC and click OK. Note The IteX ADSL PCI NIC is the Alcatel Speed Touch PC adapter. This is the formal adapter name used for NT 5-19 You will be prompted to bind a TCIP/IP address to the Adapter. Select the ITeX ADSL PCI NIC in the drop down box in the Microsoft TCP/IP Properties window shown below. Next, click “Obtain an IP address from a DHCP server.” This selection will cause the Microsoft TCP/IP window also shown below to appear. Click Yes to this screen and then OK on the Microsoft TCP/IP Properties window 5-21 SBC Express will re-run the Minimum Requirements test and detect the newly installed Alcatel Speed Touch PC adapter and complete, stopping at the following screen. If problems are detected follow the instructions on the screen or look at the troubleshooting section of this manual for further information. Follow the instructions in Step 6 beginning on the next page before continuing Step 6 Finish Configuring Your System 6-3 To determine if your DSL modem has made a good connection look at the icon in the system tray. If both lights are black then you have a good connection. If either light is red or there is a red circle with a slash through it then check the diagnostic guide in appendix E for help Page 2001 SBC Advanced Solutions, Inc. All rights reserved7-1 Setup a New Profile in EnterNet Step 7 Create a Connection ProfileEnterNet Icon 2001 SBC Advanced Solutions, Inc. All rights reserved AppendicesPage I can’t connect. What do I do? APPENDIX AHaving Trouble? I can’t open my computer case. What do I do?Uninstall/reinstall the Alcatel Speed Touch PC Adapter APPENDIX BPage APPENDIX C2001 SBC Advanced Solutions, Inc. All rights reserved Adding TCP\IP to Windows NTPage 5. Select “No” when NT asks ‘Do you wish to use DHCP?’2001 SBC Advanced Solutions, Inc. All rights reserved 3. Select the ‘TCP/IP Protocol’ and click ‘OK.’2001 SBC Advanced Solutions, Inc. All rights reserved 6. After clicking “No”, TCP/IP should appear under the protocols tabPage Solution APPENDIX D2001 SBC Advanced Solutions, Inc. All rights reserved ProblemPage 2001 SBC Advanced Solutions, Inc. All rights reservedDiagnostic Icon APPENDIX E