Troubleshooting

The following table contains the common problems and the solutions to these problems. Please check this list before you contact the technicians.

Problems

Reasons

Solutions

 

 

 

No picture

1. Did you connect the power

 

 

 

1. Connect power cord correctly.

 

cord?

 

 

 

 

 

2. Did you turn on the power?

2. Turn on power.

 

 

 

 

3. Is the signal cable

 

 

 

3. Connect signal cable correctly.

 

connected correctly?

 

 

 

 

 

4. Is the selected input signal

4. Select the input signal source

 

source connected?

with proper cable connection. If

 

 

you have cable, select cable

 

 

inside TV OSD, or else select Air.

 

 

If you have HD antenna, make

 

 

sure it is connected to the ATSC

 

 

tuner instead of the NTSC tuner.

 

 

 

 

5. Are you using the ATSC

5. Adjust your HDTV antenna,

 

tuner

sometimes if the HD signal is not

 

 

complete thru the antenna, the

 

 

image will not be displayed.

 

 

 

 

6. Still no video

6. Check your source by pressing

 

 

the source PC or source AV

 

 

button and cycle thru all the input

 

 

ports.

Abnormal

Is the signal cable connected

￿Properly connect the signal cable.

colors

correctly?

￿Color cables should match the

 

 

colored port ie. red to red, green to

 

 

green and blue to blue.

 

 

 

Picture too

Are brightness and contrast set at

Adjust brightness and contrast.

 

 

 

SCEPTRE X37

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Sceptre Technologies X37 specifications Troubleshooting, Problems Reasons Solutions, Page79