Troubleshooting

Refer to the following table for solutions if you have trouble operating your AllTouch Remote Control.

Problem

Possible Cause

 

Check and Correct

 

 

 

The red light

•The battery

Replace the batteries. Use

does not blink

voltage is low.

two AA alakaline batteries.

when you press

•The batteries are

Check that the batteries’

POWER .

inserted incorrectly.

plus (+) and minus (–) symbols

 

 

match the illustration inside the

 

 

battery compartment.

 

 

 

 

The remote

You may have the

Press:

 

control does not

remote control in

VCR

for VCR

work properly or

the wrong mode.

AUX

for auxiliary device

home terminal/

 

TV

for TV

HCT functions

 

CBL

for cable

do not work.

 

 

 

 

 

You may have used

Follow these steps to program

 

an incorrect code to

your remote control with the

 

program the remote

correct code:

 

control.

1.

Try all the codes listed

 

 

 

under the brand of your

 

 

 

device.

 

 

2. Try All Search and be sure

 

 

 

to go slowly. (See page 10.)

 

 

Important! Be sure to point

 

 

your AllTouch Remote Control

 

 

directly at your device when you

 

 

press

POWER or PLAY .

 

 

 

 

 

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573497 Rev B

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Scientific Atlanta 573480 manual Troubleshooting, Problem Possible Cause Check and Correct