Introduction

How Do I Renew the IP Address on My PC?

If your PC cannot access the Internet after the cable modem is online, it is possible that your PC did not renew its IP address. Follow the appropriate instructions in this section for your operating system to renew the IP address on your PC.

Renewing the IP address on Windows 95, 98, 98SE, and ME Systems

1Click Start, and then click Run to open the Run window.

2Type winipcfg in the Open field, and click OK to execute the winipcfg command. The IP Configuration window opens.

3Click the down arrow to the right of the top field, and select the Ethernet adapter that is installed on your PC. The IP Configuration window displays the Ethernet adapter information.

4Click Release, and then click Renew. The IP Configuration window displays a new IP address.

5Click OK to close the IP Configuration window, you have completed this procedure.

Note: If you cannot access the Internet, contact your service provider for further assistance.

Renewing the IP Address on Macintosh Systems

1Close all open programs.

2Open your Preferences folder.

3Drag the tcp/ip preferences file to the Trash.

4Close all open windows and empty the Trash.

5Restart your computer.

6As your computer starts, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh but do not release these keys until you hear the Apple chime at least three times; then, release the keys and let the computer restart.

7When your computer fully reboots, click the Apple icon in the upper-left corner of the Finder. Scroll down to Control Panels, and then click TCP/IP.

8Click Edit on the Finder at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode.

9Click Advanced in the User Mode window, and then click OK.

10Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click Using DHCP Server.

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