Shipping | Seagate ST31000640SSIM specification

procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Sea- gate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Barracuda ES.2 SAS Product Manual, Rev. G

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Seagate ST31000640SSIM manual Shipping, Product repair and return information

Contents

ST31000640SS ST3750630SS ST3500620SS Barracuda ES.2 SASPage General description Performance characteristicsReliability specifications Physical/electrical specifications Defect and error management InstallationInterface requirements Seagate Technology Support Services Barracuda ES.2 SAS Product Manual, Rev Scope Barracuda ES.2 SAS Product Manual, Rev. G Electromagnetic susceptibility Standards, compliance and reference documentsStandards Electromagnetic compatibility Compliance Reference documents Barracuda ES.2 SAS Product Manual, Rev. G Barracuda ES.2 drive illustration General description Reliability Standard featuresMedia description Performance Factory-installed options Formatted capacitiesProgrammable drive capacity Barracuda ES.2 SAS Product Manual, Rev. G Seek performance Performance characteristicsInternal drive characteristics Access time Format command execution time minutes General performance characteristicsStart/stop time Prefetch/multi-segmented cache control Cache operationCaching write data Prefetch operation Unrecoverable Errors Reliability specificationsError rates Recoverable Errors Preventive maintenance Reliability and serviceSeek errors Interface errors Reporting control 4 S.M.A.R.TControlling S.M.A.R.T Performance impact Temperature Log Page 0Dh Predictive failuresThermal monitor Invoking DST State of the drive prior to testingDST failure definition Implementation Log page entries Product warrantyShort test Function Code 001b Extended test Function Code 010b Product repair and return information Shipping Barracuda ES.2 SAS Product Manual, Rev. G ST31000640SS DC power requirements Physical/electrical specificationsAC power requirements DC power requirements ST3500620SS DC power requirements ST3750630SS DC power requirements Current profiles General DC power requirement notesPower sequencing Conducted noise immunity Typical ST31000640SS drive +5V and +12V current profiles Typical ST3500620SS drive +5V and +12V current profiles Power dissipation Barracuda ES.2 SAS Product Manual, Rev. G Environmental limits Temperature a. Operating Shock Relative humidityEffective altitude sea level a. Operating Shock and vibration Package size Packaged/product weight Drop height Corrosive environment Air cleanlinessVibration a. Operating-normal Acoustics See Section Barracuda ES.2 SAS Product Manual, Rev. G Physical dimensions Mechanical specifications Defect and error management Drive internal defects/errorsDrive error recovery procedures 108.29 SAS system errors Background Media ScanMedia Pre-Scan Idle Read After Write Deferred Auto-Reallocation Drive orientation Installation Air flow Cooling Grounding Drive mounting Barracuda ES.2 SAS Product Manual, Rev. G Interface requirements SAS features Dual port support Scsi commands supported Commands supported by Barracuda ES.2 SAS family drivesCommand name Command code Supported Commands supported by Barracuda ES.2 SAS family drives Commands supported by Barracuda ES.2 SAS family drives Commands supported by Barracuda ES.2 SAS family drives Mode Sense data Inquiry dataBarracuda ES.2 SAS inquiry data Bytes Data hex Page Mode Pages 2.1 ST31000640SS Mode Sense data 2.2 ST3750630SS Mode Sense data 2.3 ST3500620SS Mode Sense data Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features Supported Feature or condition SAS physical interface Datum B Connector requirements Physical characteristics SAS pin descriptions Pin Signal name Signal typeElectrical description Pin descriptions Ready LED Out Signal characteristicsPower SAS transmitters and receivers Eye masks Eye masks overview LED drive signalDifferential signals General interface characteristics Normalized time in UI Receive eye maskJitter tolerance masks Absolute amplitude Frequency in kHz Peak-toSinusoidal Jitter Signal characteristica Units Gbps Transmitter signal characteristics Gbps m, n Deterministic jitterq Receiver signal characteristicsSignal characteristic Units Gbps Maximum allowable jitter Impedance requirements Sheet 1 Impedance specificationsReceiver jitter tolerance Compliant jitter test pattern Cjtpat Transmitter characteristics Impedance requirements Sheet 2Electrical TxRx connections = -5,437dB Shows the zero-length test load Receiver characteristics Barracuda ES.2 SAS Product Manual, Rev. G