Seiko Instruments LP-1020 Troubleshooting

14-1

Chapter 14 Troubleshooting

Chapter 14 describes a troubleshooting method for this device. If the

trouble is not resolved despite the corrective measures, contact your

dealer or our service center.

Chapter 14

Troubleshooting

Contents of this chapter

Troubleshooting

When an error message appears

Error log

Troubleshooting for ethernet

If "BOTTLE MAINT. STARTS" appears

When a print error occurs

When there is an abnormal sound

Contents

Main Page Page Page Introduction Page Warning Caution Warning labels Page How to read this manual Manual make-up Page 1 2 3 Key/LCD/LED notations x Supplied components TABLE OF CONTENTS Chapter 1 Getting started 1-1 Chapter 2 Basic operations 2-1 Chapter 3 Menu overview 3-1 Chapter 4 Basic Menu Operation 4-1 Chapter 5 "SETUP" Menu 5-1 Chapter 6 "DEVICE" menu 6-1 Chapter 7 "PAPER" menu 7-1 Chapter 8 "FUNCTION" menu 8-1 Chapter 9 "PROTOCOL" menu 9-1 Chapter 10 "RESET" menu 10-1 Chapter 11 "SYSTEM" menu 11-1 Chapter 12 Ethernet parameter "ETHERNET" 12-1 Chapter 13 Terioplot 13-1 Chapter 14 Troubleshooting 14-1 Appendix Appendix-1 Page Chapter 1 Getting started Features Page Operating conditions Environmental conditions Page Installation space 1-7 Chapter 1 Before using this device Supported Operating conditions Page Page Spool memory configuration The names and functions of each part Front 1-12 Right side/rear side Page Control panel 1-15 The names and functions of each part Chapter 1 Before using this device LCD, LEDs, and key functions Data standby display How to read the status displays for this device Data processing display Printing in progress display Print information display Error display Setting ready display Page Chapter 2 Basic operations 1 Plotting procedures overview 2 4 3 Turning the power on and off 1 2 Page 1 2 Installation operations Page Page 1 Online and offline Replacing paper rolls Page Page 2 3 How to attach the paper roll 1 2 3 4 the device. 5 6 Replacing the toner Precautions on handling 1 2 3 4 5 Page Replacing the waste toner bottle 1 2 3 4 5 6 Replacing the process cartridge Process cartridge replacement procedures 1 2 3 4 5 Page Page Manual paper feeding (cut paper) 1 2 1 2 Manual paper feeding procedure Page Page Page Print stop Continue printing Pause, continue, cancel (and additional printing) Cancel printing Additional printing Web function Functions 1 2 Page Using paper of new standard series Page Using paper of Chinese standard series Page Limiting rolls to be used Chapter 3 Menu overview Channels and ports Data formats Data formats which can be used Data format auto-judging Jobs Reprinting Settings menu Page Page PDL menu When using our companys printer driver Items which you can set Idle status Printing status Menu screen Setup menu SETUP Device menu DEVICE Paper menu PAPER Function menu FUNCTION Protocol menu PROTOCOL Reset menu RESET System menu SYSTEM Page Page Summary of basic menu operation Offline menu operation Switching the menu on the same hierarchy Page 2 3 Cancel the change using the key. Setting or changing the parameters 2 3 4 5 Page Page 2 3 Page Page Setting parameter items Setup menu setting parameter table 5-3 5-4 (A) (B) 5-5 (C) (D) 5-6 (D-1) (D-2) 5-7 (D-3) 5-8 (E) 5-9 (F) Setup parameter priority mode (G) PARAMETER MODE (DSCAN only) MEDIA SERIES (HP-GL, TIFF, CALS only) AUTO SUPPLY FIXING MODE COPY COUNT SUPPLY PARAM. Page DRAWING PARAM. Page Page Page SCALING PARAM. Page Page FORMAT PARAM. (HP-GL DSCAN only) Page Page Page Page PEN PARAMETER (HP-GL DSCAN only) Page Page Page Page RASTER PARAM Chapter 6 "DEVICE" menu Page POWER SAVE EDGE CUT TIMER DOOR OPEN CUT DENSITY TRACING PAP. MODE BOTTLE MAINT. Page MEDIA TYPE MEDIA SERIES Page Chapter 8 "FUNCTION" menu Page MENU PRINT Page HPGL SELF PLOT DSCAN SELF PLOT ERROR LOG JOB LOG 8-9 (Sample of print) Chapter 8 "FUNCTION" menu Page Page Page Page Page PDL SELECT XPT PORT PRINTER NAME Page Page Page Reset functions SYSTEM RESET Page Page Chapter 11 "SYSTEM" menu 11-2 Communication parameter "COMM. PARAM" Page WEB LOCK ENABLE SERIES Page 11-8 APPLY ROLL Specifies the roll size by media series. Page CHINA SIZE INITIAL SET Page 1 2 3 11-14 Chapter 12 Ethernet parameter "ETHERNET" 12-2 12-3 Setting items Chapter 12 Ethernet parameter "ETHERNET" PORT SELECT DHCP IP ADDRESS SUBNET MASK ROUTING TABLE SETUP DETAILS Page Page Page Page Page Chapter 13 Terioplot About Terioplot Terioplot Hardware Requirements Settings Restrictions Page Chapter 14 Troubleshooting Troubleshooting When an error message appears Paper Jam Page 3 4 5 1 2 1 2 Page 5 1 on page 14-7). 2 3 4 5 Page Page Operator Call Operator notice warning Page Page Communication warnings PDL warning 14-22 WDATA xxxx 14-23 When an error message appears Engine warning Main warning Service Call Errors Serial number not set Engine error System error Controller errors Page Page Error log Classification of Error/Warning Format of Message Log Registration Format Type of Error Log Service Call Error (Classification: E) Operator Call (Classification: O) Page 14-33 Error Log Classification Table 14-34 Troubleshooting for ethernet When no communication can be made 14-35 Troubleshooting for ethernet When output results are faulty If "BOTTLE MAINT. STARTS" appears If "MANUAL" is set If "AUTO" is set When a print error occurs When there is an abnormal sound Page Appendix-2 Basic specifications Items Plotter Specification Basic Specifications of Plotter (1/2) Specifications/Functions LP-1020 LP-1020L Appendix-3 Basic specifications Items Appendix (2/2) Menu structure The menu structure shown below is prepared on the basis of the factory settings of the plotter. Men u #SETUP Appendix-5 A BB' Note (5) TIFF, CALS only Note (6) HP-GL only Appendix-6 Note (7) HP-GL, TIFF, CALS only B CC' C" B' Appendix-7 C C" D D" C' D D" EE' Note (8) HP-GL, DSCAN only Note (9) HP-GL only Appendix-9 EE' Appendix-10 [DEVICE] MENU #DEVICE [PAPER] MENU Appendix-12 [FUNCTION] MENU #FUNCTION Appendix-13 [PROTOCOL] MENU #PROT OCOL Page Appendix-15 [SYSTEM] MENU #SYSTEM F I G Appendix-16 F G' H Appendix-17 G G' H' HH' Appendix-18 Appendix-19 I J Appendix-20 J Appendix-21 Command list HP-GL,HP-GL/2 Device Control Command List Appendix-22 HP-GL,HP-GL/2 Device Plotting Command List Appendix-23 (2/3) Appendix-24 (3/3) Note 1: Character set 531 corresponds to the user defined characters. HP RTL Plotting Command List Appendix-26 (2/2) D-SCAN Format Command List Appendix-28 (2/6) Appendix-29 (3/6) * Reserved, not supported Appendix-30 (4/6) Appendix-31 (5/6) Appendix-32 (6/6) Appendix-33 TIFF Tag : Denotes the tag not supported by this plotter. Page Appendix-35 lpd Support Commands xpt(socket I/F)