14-3
Chapter 14 Troubleshooting
When an error message appears
When the ERROR lamp lights, first check the message displayed on the
LCD.
The error messages are as follows. Take corrective measures according to
the error message displayed.
◆In case of a communication warning or data error, the ERROR
lamp does not light. Also, an error message, even if displayed,
will disappear when the next operation is performed.

Paper Jam

If a paper jam occurs, the ERROR lamp lights and the following error
message appears on the LCD.
According to the paper jam point, the door number from which the
corrective measure starts is displayed (plural numbers may be displayed
as shown above).
DOOR 1 : Paper jams in the roll 1 drawer. Open the roll 1 drawer
and take a corrective measure.
DOOR 2 : Paper jams in the roll 2 drawer. Open the roll 2 drawer
and take a corrective measure.
DOOR 4 : Paper jams in the manual feed drawer. Open the
manual feed drawer and take a corrective measure.
DOOR 5 : Paper jams in the main body (cutter area). Open the
cutter door and take a corrective measure.
DOOR 6 : Paper jams in the main body. Open the top cover and
take a corrective measure.
DOOR 9 : Paper jams in the manual paper feed holder. Open the
cutter door inside and manual feed drawer, and take a
corrective measure.
In case of a paper jam, open the door of the displayed door number, and
take a corrective measure according to the procedure given below.
OPEN DOOR 9 , 4
REMOVE PAPER