Cleaning the devices

Problem

Possible cause

Possible solution

No RF signal at the

Bodypack transmitter/radio microphone

Synchronize the bodypack transmitter/radio

receiver

and receiver are not on the same channel

microphone with the receiver (see page 20).

 

 

Set the bodypack transmitter/radio micro-

 

 

phone to the same channel as the receiver.

 

Bodypack transmitter/radio microphone

Check the squelch threshold setting on the

 

is out of range

receiver.

 

 

Reduce the distance between bodypack

 

 

transmitter/radio microphone and receiving

 

 

antenna.

 

RF signal is deactivated (“RF Mute”)

Activate the RF signal (see page 23).

RF signal available,

Bodypack transmitter/radio microphone

Cancels the muting (see page 22).

no audio signal,

is muted (MUTE)

 

MUTE” appears on the

Receiver’s squelch threshold is adjusted

Reduce the squelch threshold setting on the

display panel of the

too high

receiver.

receiver

Bodypack transmitter/radio microphone

Activate or deactivate the pilot tone transmis-

 

 

doesn’t transmit a pilot tone

sion (see page 27).

Audio signal has a high

Bodypack transmitter’s/radio micro-

Adjust the input sensitivity (see page 27).

level of background noise

phone’s sensitivity is adjusted too low/

 

or is distorted

too high

 

 

 

 

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance. To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.

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