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Trouble Shooting
PROBLEM POSSIBLE REASONS & SOLUTIONS
Iron doesn’t heat.
Iron should be plugged into a 120V AC electric outlet only.
Make sure the plug is securely in the socket.
Temperature setting might be too low.
Try turning to a higher setting.
Water droplets
coming from
steam vents.
Variable Steam Control Dial may be set in “self clean” position.
Align the dial to the "0" to "Max" steam setting.
Iron may not be hot enough. Set temperature to “MAX” position.
Always allow iron sufficient time to heat up before activating the
variable steam control.
Overuse the steam burst. Allow more time between each burst.
An odor is being
emitted from the
new iron or small
particles are
coming out.
This is normal.
Follow the instructions for first-time use and allow iron to
steam through 2-3 fillings and press the steam burst button
occasionally to eliminate small white particles.
Iron doesn’t steam.
Water tank may be empty or water level is very low. Add
water.
Make sure the fabric/temperature setting and the variable
steam control are correctly set. For maximum steam, set “MAX”
on steam control and the temperature setting should be set on
“•••.”
Steam control dial is set on “0.”
The soleplate is not hot enough and the anti-drip feature
switches off the steam. Always allow the iron to reach the
selected temperature with the variable steam control setting at
“0.” For more steam, turn temperature dial to a higher setting
and the steam control to “MAX.”
If the temperature setting and steam control settings are
correct and there is no steam, gently move the iron left or right
a couple of times. Move the Steam Control Dial from “0” to
“Max” a few times.