TROUBLESHOOTING

ProblemCause and solution

Page

 

The telephone line cord is not correctly connected to the

 

Dialing cannot be done.machine and the wall telephone jack.

11

 

οMake sure the telephone line cord is securely connected.

 

 

 

 

 

The receiving machine is out of paper.

-

 

οCheck with the operator of the receiving machine.

 

 

 

 

 

No transmission takes place.The receiving machine does not support the G3 standard.

-

οCheck with the operator of the receiving machine.

 

 

 

 

 

 

An error is displayed.

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οCheck the display of the machine.

 

 

 

 

 

 

If a blank sheet of paper is output together with a normally

 

Nothing is printed at thereceived fax, the machine's paper size setting may be different

 

from the size of paper actually loaded in the machine.

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receiving end.

οMake sure that the paper size setting matches the size of paper

 

 

 

 

loaded in the machine.

 

 

 

 

 

Noise on the line may cause a distorted image. Try sending the

 

A distorted image is received atfax again, or make a copy on your machine and see if the copy

-

the other end.is distorted.

οIf the image is still distorted, consult the retailer or dealer where

 

 

 

 

you bought the machine.

 

 

 

 

The received original is faint.The transmitting machine may be using a light contrast setting.

 

οAsk the operator of the transmitting machine to send the fax using

-

 

a darker contrast setting.

 

 

 

 

 

Noise on the line may cause a distorted image.

 

 

οAsk the operator of the transmitting machine to send the fax

-

 

again.

 

Received images are distorted.

 

 

 

Operation

 

The TD cartridge may be running out of toner.

Manual

 

οReplace the TD cartridge.

(for general

 

 

information)

 

 

 

Note

If your problem cannot be solved by carrying out the instructions in the Check and Remedy column above, please

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contact your SHARP dealer.

 

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