TROUBLESHOOTING
Before calling for service, please review the Troubleshooting chart below, since the problem may not be a unit malfunction.
SYMPTOM | REMEDY(not a malfunction) | |
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Odors and smoke are not removed. | • Clean or replace the filters if they appear to be heavily | |
soiled. (See | ||
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The Front Monitor illuminates green | • The air could be impure at the time the unit was plugged | |
in. | ||
even when the air is impure. | Unplug the unit, wait one minute, and plug the unit in | |
| again. | |
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The Front Monitor illuminates or- | • Sensor operation is affected if the dust sensor openings | |
ange or red even when the air is | are dirty or clogged. Gently clean the dust sensors (See | |
clean. | ||
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A clicking or ticking sound is heard | • Clicking or ticking sounds may be audible when the unit | |
from the unit. | is generating ions. | |
| • Check to see if the filters are heavily soiled. | |
The discharged air has an odor. | • Clean or replace the filters. | |
• Plasmacluster Air Purifiers may produce a slight odor. | ||
| This is normal and is a result of the Plasmacluster Ions | |
| refreshing the air. | |
The unit does not operate when | • Is the unit installed in a location that is difficult for the | |
sensor to detect cigarette smoke? | ||
cigarette smoke is in the air. | • Are the dust sensor openings blocked or clogged? | |
| (In this case, clean the openings.) (See |
•After cleaning or replacing filters, connect the power
Filter Indicator Light is illminated. cord to an outlet and press the Filter Reset Button. (See
•Check to see if the Lights OFF Mode selected. If so, then
The Front Monitor are turned off. press the Lights Control Button to activate the indicator
| lights. (See | |
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| |
The Water Supply Indicator Light | • Check Styrofoam float for impurities. Clean the Humidi- | |
does not illuminate when the tank | fying Tray. Ensure unit is located on a level surface. | |
Check to see if the Humidifying Tray and Water Tank are | ||
is empty. | ||
correctly installed. | ||
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| • Check to see if the Humidifying Tray and Water Tank are | |
Water level in the tank does not | correctly installed. Check the Humidifying filter. | |
• Clean or replace the filter when it is heavily soiled | ||
decrease or decreases slowly. | ||
(See | ||
| midify mode has been selected. | |
The Front Monitor lights change | • The Dust Monitor lights automatically change colors as | |
color frequently. | impurities are detected by the dust sensor. |