Appendix

Troubleshooting

 

Problem

 

Possible Solution

 

 

 

 

No power

Check if you pressed POWER on the remote control unit. (See page 9 and page 51.)

 

 

 

If the indicator on the TV does not light up, press POWER on the TV.

 

 

Is the AC cord disconnected? (See page 8.)

 

 

Has the power been turned on? (See page 17.)

 

 

 

 

Unit cannot be operated.

External infl uences such as lightning, static electricity, may cause improper operation.

 

 

 

In this case, operate the unit after fi rst turning off the power of the TV or unplugging

 

 

 

the AC cord and replugging it in after 1 or 2 minutes.

 

 

 

 

Remote control unit does not

Are batteries inserted with polarity (e, f) aligned? (See page 9 and page 51.)

 

operate.

Are batteries worn out? (Replace with new batteries.)

 

 

• Are you using it under strong or fl uorescent lighting?

 

 

• Is a fl uorescent light illuminated near the remote control sensor?

 

 

 

 

Picture is cut off/with sidebar

Is the image position correct? (See page 35.)

 

screen.

Are screen mode adjustments such as picture size made correctly? (See pages 37

 

 

 

and 38.)

 

 

 

 

Strange color, light color, or color

Adjust the picture tone. (See pages 27 to 28.)

 

misalignment

Is the room too bright? The picture may look dark in a room that is too bright.

 

 

Check the input signal setting. (See page 41.)

 

 

 

 

Power is suddenly turned off.

Is the sleep timer set? (See page 36.)

 

 

Check the power control settings. (See page 30.)

 

 

The unit's internal temperature has increased. Remove any objects blocking vent or

 

 

 

clean.

 

 

 

 

No picture

Is connection to other components correct? (See pages 15 and 16.)

 

 

Is correct input signal source selected after connection? (See page 31.)

 

 

Is the correct input selected? (See page 31.)

 

 

Is picture adjustment correct? (See pages 27 to 28.)

 

 

Is “On” selected in “Audio Only”? (See page 39.)

 

 

Is a non-compatible signal being input? (See page 16.)

 

 

 

 

No sound

Is the volume too low? (See page 20.)

 

 

Have you pressed MUTE on the remote control unit? (See page 20.)

 

 

 

 

The TV sometimes makes a

This is not a malfunction. This happens when the cabinet slightly expands and

 

cracking sound.

 

contracts according to change in temperature. This does not affect the TV’s

 

 

 

performance.

 

 

 

 

Troubleshooting-Digital broadcasting

The error message about reception of broadcast

The example of an error message

 

Possible Solution

 

displayed on a screen

 

 

 

 

 

 

 

 

Failed to receive broadcast.

Check the antenna cable. Check that the antenna is correctly setup.

 

 

 

 

No broadcast now.

Check the broadcast time in the program guide.

 

 

 

 

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Sharp LC-19SK25U-W Appendix, Troubleshooting-Digital broadcasting, Error message about reception of broadcast