Troubleshooting

Before calling for repair services, make sure following checks for possible remedies to the encountered symptoms.

Problem

Check item

Page

There is no picture or sound.

• Is the AC cord disconnected?

19

• Is the main power switch turned off or is the

24

monitor in standby mode?

 

• Make sure external equipment is connected

13 to 17

properly.

 

• Make sure correct INPUT is selected.

25

• Make sure the connected external equipment is

–

operating (playing back).

 

There is no picture.

• The signal may be incompatible.

–

 

 

 

 

 

Picture disappears.

• Is the monitor in waiting mode?

24

Remote control does not work.

• Are the batteries inserted with polarity ( , ) aligned?

•Are the batteries worn out?

•Point the remote control unit toward the monitor’s remote control sensor.

•Is the menu display locked?

12

29

Sound from left and right speakers is reversed.

Sound is heard from only one side.

•Are audio cables connected properly?

•Make sure audio cables for external speakers are connected properly: left and right cables may be reversed or one of the two cables may not be connected.

13 to 17

18

There is a picture but no sound.

•Make sure the volume is not set to minimum.

•Video, S-video, component and RGB terminals are for video only. Make sure audio cables are also connected.

•Is the audio corresponding to the selected image being input?

25

13 to 17

13 to 17

Faint color or bad hue.

• Check “Color” and “Tint” adjustments.

31 to 32

• Make sure the connection sequence is correct.

13 to 17

 

 

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