Step 4: Notify the Network Users

Users connected to the network need to know the policy in effect and the supporting information outlined in the following table.

POLICY

ADDITIONAL INFORMATION

1)

Simple addressing

The IP address of the copier(s).

 

 

 

2)

Regular DHCP

The IP address of the copier(s).

 

 

 

3)

Full DHCP

The Hostname of the copier(s).

 

 

 

4)

Exception DHCP

The Hostname of the copier(s).

 

 

 

Troubleshooting

Network Administrators should understand the architecture and use caution when changing network parameters associated with network scanning. If problems occur after changing your network policy or server settings, it is recommended that all scanners and PCs running the Network Scanner Tool be reconfigured from scratch.

While the Network Scanner Tool tries to automatically determine the proper network parameters, sometimes you will need to assist it with information about the advanced architecture. In particular, if the Auto Detect feature cannot find the scanner you want to use, you will have to manually enter the address. This can occur if the operating system is Windows 95 (without Winsock 2) or the network equipment filters UDP Broadcast packets between your computer and the scanner. To manually set the scanner IP address, refer to the Adding a New Scanner section in Chapter 4.

Note: Auto Detect does not search beyond the local subnet of the network. Scanner addresses outside the local subnet must be manually entered.

If UDP packets (not broadcast) are filtered between the PC and the scanner, the configuration step for the Network Scanner Tool will fail. TCP/IP and UDP/IP are required to use the Scan to Desktop function.

Technical Information

During the automated setup process, the Network Scanner Tool determines the addressing methods used by scanners and PCs using the following logic.

1.If the address of the scanner is in the DNS table, “Host Name” is used for the “Scanner Setting”.

2.If the address of DNS server on the scanner web page is not blank, and the current PC is listed in the DNS table, “Host Name” is used for the “PC Setting”.

6

Network Scanner Tool User’s Guide

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Sharp R3.1 manual Notify the Network Users, Troubleshooting, Technical Information

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