5.1 Firmware Update
1)Please access Netac website: http://www.netac.com.cn
To download the Firmware update program of iMuz to update firmware of iMuz.
2)Copy the firmware update program which download from website into directory \FIRMWARE of iMuz, and disconnect iMuz from computer safely.
3)IMuz would update firmware automatically when power on again. Please do not operate for iMuz during update.
4)IMuz would delete firmware file in directory \FIRMWARE and turn power off automatically when update is over. Then iMuz begins to run new firmware program when iMuz turns power on again.
5.2 FAQ
If your iMuz can not work normally please check it as following. Should any problem persist, consult Netac Customer Service.
Symptom | Remedy | Explanation | |
IMuz dose not power on. | The battery power is lack. | Charge for iMuz I time. | |
The “Hold” button is ON. | Set the “Hold” button is OFF. | ||
| |||
Unable to hear any sound | The volume is so small. | Augment volume. | |
when playing. | Earphone is connected badly. | Connect earphone again. | |
The buttons is of no effect. | The “Hold” button is ON. | Set the “Hold” button is OFF. | |
| The USB Cable is not connected. MP3 | Please connect the USB Cable | |
| Player. | correctly again. | |
Unable to connect to | Driver has not been installed on Windows | Please refer to “Driver Installation”. | |
computer. | 98. |
| |
| IMuz is power off. | Please power on and connect iMuz to | |
| computer. | ||
|
| ||
|
| Check the system setup whether or | |
Unable to download files. | IMuz is error. | not accord with requirement. | |
|
| Format iMuz and | |
| The available memory space in iMuz may |
| |
Cannot record files | be insufficient. | Please delete some files first. | |
The amount of files stored in iMuz may be | |||
| reach the maximum of the system. |
|
5.3 Contact Netac
Netac Technology Co., Ltd.
6F, Incubator Building,
