64Questions&Answers

Question

Possible causes

Possible solution

No connection to

Signal weak.

Move higher, to a window or open space.

network.

 

 

 

 

Outside GSM range.

Check service provider coverage map.

 

SIM card not valid.

Contact the service provider.

 

New network not authorised. Try manual selection or select a different network

 

 

(p. 52).

 

 

Network barring is set.

Check barrings (p. 50).

 

Network overloaded.

Try again later.

 

 

 

 

Phone loses

Signal too weak.

Reconnection to another service provider is automatic

network.

 

(p. 52). Switching the phone off and on may speed

 

 

this up.

 

Calls not possible.

2nd line set.

Set line 1

(p. 51).

 

New SIM card inserted.

Check for new restrictions.

 

Charge limit reached.

Reset limit with PIN 2 (p. 29).

 

Credit used up.

Load credit.

 

Certain uses of the

Call restrictions are set.

Barrings may be set by your service provider. Check

phone not possible.

 

barrings (p. 50).

 

No entries possible

Phonebook is full.

Delete entries in Phonebook (p. 24).

in Phonebook.

 

 

 

Voice mail does not

Call divert to the mailbox

Set call divert to the mailbox (p. 48).

work

not set.

 

 

SMS (message)

SMS memory full.

Delete messages (SMS), (p. 32) to make room.

Tflashes.

 

 

 

Function cannot

Not supported by service

Contact your service provider.

be set.

provider or registration

 

 

 

required.

 

 

Memory problems

Phone memory full.

Delete files where necessary.

with ringtones, pic-

 

 

 

tures, SMS.