88

Questions & Answers

 

 

 

 

 

 

 

 

 

Question

 

Possible causes

Possible solution

No connection

Weak signal.

Move to higher location, to a window or open space.

to network.

 

Outside GSM range.

Check coverage area of service provider.

 

 

 

 

SIM card not valid.

Contact the service provider.

 

 

New network not authorized.

Try manual selection or select a different network

 

 

 

(p. 78).

 

 

Network barring is set.

Check barrings (p. 76).

 

 

Network overloaded.

Try again later.

Phone loses

 

Signal too weak.

Reconnection to another service provider is

 

 

network.

 

 

automatic (p. 78). Switching the phone off and on

 

 

 

may speed this up.

Calls not

 

2nd line set.

Set first line (p. 78).

 

 

possible.

 

New SIM card inserted.

Check for new restrictions.

 

 

 

 

Credit used up.

Load credit.

Certain uses of

Call restrictions are set.

Barrings may be set by your service provider.

 

 

the phone not

 

Check barrings (p. 76).

possible.

 

 

 

 

 

No entries

 

Phonebook is full.

Delete entries in Phonebook (p. 34).

 

possible in

 

 

 

 

 

Phonebook.

 

 

 

 

 

Voice mail does

Call forwarding to the mailbox

Set call forwarding to the mailbox (p. 71).

 

not work

 

not set.

 

 

 

SMS (text

 

SMS memory full.

To free up capacity, delete (p. 49) or file (p. 50) text

 

message)

 

 

messages (SMS).

Tflashing.

 

 

 

 

 

Function

 

Not supported by service provider

Contact your service provider.

 

cannot be set.

or registration required.

 

 

 

Memory

 

Phone memory full.

Delete files in the applicable areas and unneeded

 

problems for,

 

T9 dictionaries.

e.g. messages,

 

 

 

 

ring tones,

 

 

 

 

 

pictures.

 

 

 

 

 

No WAP access,

Profile not activated, profile

Activate WAP profile (p. 62), set (p. 62). If necessary,

 

no download

 

settings wrong/incomplete.

ask your service provider.

possible.