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| Questions & Answers | 89 | |
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Question | Possible causes | Possible solution |
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Message cannot | Service provider does not support | Check with your service provider. |
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be sent. | this service. |
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Phone number of the service center is not set or is wrong.
Set service center (p. 50).
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| SIM card contract does not | Contact your service provider. | |
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| support this service. |
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| Service center too busy. | Repeat message. | |
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| Recipient does not have a | Check. | |
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| compatible phone. |
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| EMS pictures | Recipient's phone does not |
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| and sounds not | support EMS standard. |
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| displayed at |
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| destination |
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| phone. |
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| No Internet | Wrong WAP profile set or settings | Check settings, speak to service provider | |
| access possible. | wrong, incomplete. | if necessary. | |
| PIN error/ | Multiple wrong entries | Enter the PUK (MASTER PIN) supplied with the | |
| PIN2 error. |
| SIM card according to the instructions. If the PUK | |
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| (MASTER PIN) has been lost, please contact your | |
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| service provider. | |
| Phone code | Multiple wrong entries. | Contact Siemens Service (p. 90). | |
| error. |
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| Service provider | No authorization for this service. | Contact your service provider. | |
| code- error. |
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| Too few/too | Functions may have been added | Check with your service provider. | |
| many menu | or removed by your service |
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| entries. | provider via the SIM card. |
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| Charge counter | Charge pulse is not transmitted. | Contact your service provider. | |
| does not work. |
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| Damage |
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| Severe shock. | Remove battery and SIM and insert them again. Do not dismantle phone! | ||
Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry connector contacts thoroughly. Set phone to vertical position in air flow. Do not dismantle phone!
Reset settings to factory default (see also p. 77): * # 9 9 9 9 # A