Siemens C61 Customer care

90 Customer care

Customer care

We offer fast, individual advice! You have several options:

Our online support on the Internet:

www.my-siemens.com/customercare

We can be reached any time, any place. You are given 24 hour support on all aspects of our products. Here you will find an interactive fault-finding system, a compilation of the most frequently asked questions and answers, plus user guides and current software updates to download.

You can also look up the most frequently asked questions and answers in this user guide in the "Questions & Answers" section, p. 87.

Replacement or repair services are not on offer in countries in which our products are sold by non-authorized dealers.

When calling, please have ready your receipt, the phone identity number (IMEI, to display, press *# 0 6 #), the software version (to display, press *# 0 6 #, then §Info§) and, if applica-

ble, your Siemens Service customer number.

Qualified Siemens employees are waiting to offer you expert information about our products and installation.

If repair work is necessary or you have a claim under warranty or guarantee you will receive rapid, reliable assistance from our Service Centers:

Abu Dhabi .........................................	0 26 42 38 00	Finland ............................................	09 22 94 37 00
Argentina .....................................	0 80 08 88 98 78	France.............................................	01 56 38 42 00
Australia..........................................	13 00 66 53 66	Germany ......................................	0 18 05 33 32 26
Austria.............................................	05 17 07 50 04	Greece .........................................	0 80 11 11 11 16
Bahrain ....................................................	40 42 34	Hong Kong ..........................................	28 61 11 18
Bangladesh.......................................	0 17 52 74 47	Hungary ..........................................	06 14 71 24 44
Belgium.............................................	0 78 15 22 21	Iceland ..................................................	5 11 30 00
Bolivia ...............................................	0 21 21 41 14	India .............................	22 24 98 70 00 Extn: 70 40
Bosnia Herzegovina..........................	0 33 27 66 49	Indonesia .....................................	0 21 46 82 60 81
Brazil............................................	0 80 07 07 12 48	Ireland.............................................	18 50 77 72 77
Brunei ..................................................	02 43 08 01	Italy ................................................	02 24 36 44 00
Bulgaria................................................	02 73 94 88	Ivory Coast..........................................	05 02 02 59
Cambodia ............................................	12 80 05 00	Jordan...............................................	0 64 39 86 42
Canada ........................................	1 88 87 77 02 11	Kenya....................................................	2 72 37 17
China ...........................................	0 21 50 31 81 49	Kuwait ...................................................	2 45 41 78
Croatia ..............................................	0 16 10 53 81	Latvia ....................................................	7 50 11 18
Czech Republic...............................	02 33 03 27 27	Lebanon..............................................	01 44 30 43
Denmark ..............................................	35 25 86 00	Libya ...............................................	02 13 50 28 82
Dubai ................................................	0 43 96 64 33	Lithuania ...........................................	8 52 74 20 10
Egypt.................................................	0 23 33 41 11	Luxembourg........................................	43 84 33 99
Estonia.................................................	06 30 47 97	Macedonia ..........................................	02 13 14 84