48 | Questions & Answers |
If you have questions regarding the use of your phone, you can contact us at
Problem | Possible causes | Possible solution |
Phone cannot | On/Off key not pressed long | Press On/Off key for at least two seconds. |
be switched on. enough. |
| |
| Flat battery. | Charge battery. Check charging indicator in the dis- |
|
| play. |
| Battery contacts dirty. | Clean contacts. |
| See also below under |
|
| "Charging error" |
|
Insufficient | Frequent use of organiser and | Restrict use if necessary. |
standby time. | games. |
|
| Display illumination switched on. | Switch off display illumination (page 41). |
Charging error | Battery totally discharged. | 1) Plug in charger cable, battery is on charge. |
(charge icon |
| 2) Charge icon appears after approx. 2 hours. |
not displayed). |
| 3) Charge battery. |
| Temp. out of range | Make sure the ambient temperature is right, wait for a |
| +0 °C to +45 °C. | while, then recharge. |
| Contact problem. | Check power supply and connection to the phone. |
|
| Check battery contacts and device plug socket, clean |
|
| them if necessary, then insert battery again. |
| No mains voltage. | Use different mains power socket, check mains |
|
| voltage. |
| Wrong charger. | Only use original Siemens accessories. |
| Battery faulty. | Replace battery. |
SIM error | SIM card not correctly inserted . | Check that the SIM card is inserted correctly (page 8). |
| SIM card contacts dirty. | Use a dry cloth to clean the SIM card. |
| SIM card with wrong voltage. | Use 3V SIM cards only. |
| SIM card damaged (e.g. broken). | Visually inspect the damage. Have SIM card replaced |
|
| by service provider. |