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| Questions & Answers | 49 |
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| Problem | Possible causes | Possible solution |
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| No connection to | Weak signal. | Move to higher location, to a window or an open |
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| network . |
| space. |
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| Outside GSM range. | Check coverage area of the service provider. |
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| SIM card not valid. | Contact the service provider. |
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| New network not authorised. Try manual selection or select a different network |
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| Network barring is set. | Check barrings (page 45). |
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| Network overloaded. | Try again later. |
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| Phone loses | Signal too weak. | Reconnection to another service provider is automatic |
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| network. |
| (page 45). Switching the phone off and on may speed | ||||
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| this up. |
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| Calls not possible. | Second line set. | Set first line ‘(page 45). |
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| New SIM card inserted. | Check for new restrictions. |
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| Charge limit reached. | Reset limit with PIN 2 (page 23). |
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| Credit used up. | Load credit. |
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| Certain uses of the | Call restrictions are set. | Barrings may be set by your service provider. Check |
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| phone not possible. |
| barrings (page 45). |
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| No entries in Add- | Addressbook is fulll. | Delete entries in Addressbook or transfer to SIM card |
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| ressbook possible. |
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| Voice mail does not | Call divert to the mailbox not | Set call divert to the mailbox (page 43). |
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| work | set. |
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| SMS (text mes- | SMS memory is full. | To free up capacity, delete or file messages (SMS). |
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| sage) flashing. |
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| Function cannot | Not supported by service | Contact your service provider. |
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| be set. | provider or registration re- |
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| quired. |
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| Memory problems | Phone memory full. | Delete files in the applicable areas. |
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| for, e.g. messages, |
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| ring tones, pictures. |
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| No WAP access. | Profile not activated, profile | Activate WAP profile (page 24), set (page 24). If nec- |
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| settings wrong/incomplete. | essary ask your service provider. |
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