Siemens C79000 Z7076 C638 04 Error Diagnosis and Reinstallation

6-1

SIMATIC Box PC 620 Operating Manual

C79000-Z7076-C638-04

Error Diagnosis and Reinstallation

Chapter Overview

This chapter provides you with tips on how to localize and troubleshoot frequently

occurring problems.

•Please look up the meaning of operating system error messages in your

operating system documentation.

•You will find error messages which occur during the self-test (intermittent tones,

screen messages) in Section 6.6 and 6.8 of this manual.

Note

Follow the safety information in Chapters 1 and 2 when you disconnect or connect

leads.

Contents

Main ! Siemens Aktiengesellschaft Contents Page Welcome to your SIMATIC Box PC 620 Features Quality Range of Application Fitting Option Functions Further Areas of Application: Consignment/Assessories Information about this Manual Using the Manual Conventions Other Documentation for the SIMATIC Box PC 620 Important Information 1.1 Safety Instructions Installation Power Connection Country-Specific Information Repairs Battery ! Notes on Inserting and Removing Modules 1.2 Certificates, Directives and Declarations Notes on the CE Symbol EMC Directive Low Voltage Directive Declaration of Conformity Observing the Setup Guidelines 1.3 Certification for the USA, Canada and Autralia Security Page Page Commissioning the SIMATIC Box PC 620 2.1 Unpacking and Checking the Scope of Delivery Unpacking the Recording the Serial Number Enter the Microsoft Windows Product Key from the Certificate of Authenticity 2.2 Installing the SIMATIC Box PC 620 Instructions for wall and ceiling mounting Commissioning the SIMATIC Box PC 620 C79000-Z7076-C638-04 2-4 Page Page Commissioning the SIMATIC Box PC 620 2-7 SIMATIC Box PC 620 Operating Manual C79000-Z7076-C638-04 Permissible Fitting Positions of the PC with Floppy Disk Drive Figure 2-6 Permissible Fitting Positions of the PC with LS120 An inclined position of + 20_ is allowed in each of the permissible fitting positions. Figure 2-5 Permissible Fitting Positions of the PC with Floppy Disk Drive Permissible Fitting Positions of the PC with LS120 2.3 Preparing for Operation Connection to the Power Supply Unit Equipotential Measures Switching off the SIMATIC Box PC 620 2.4 Transport Page 3.1 Right-Hand Side of the Device (Port Side) Page 3.2 Left-Hand Side of the Device (Drive Side) Reset Button 3.3 Ports Front Ports VGA Port Connecting USB Devices Page 3.4 PC Card Port Installing PC Cards 3.5 Drives 3.5.1 Disk Drive (Depending on the Device Configuration) Types of Diskette Handling Diskettes with the Floppy Disk Drive 3.5.2 LS120-Drive (Depending on the Device Configuration) Handling Disks with the LS120-Drive Information on the LS120-disk drive Restrictions Settings in Setup Usage notes for LS 120 Superdisks Recommended Superdisks: 3.5.3 Hard Disk Drive 3.5.4 CD-ROM Drive (depending on the device equipment) Opening the Drawer Inserting / Removing CDs Closing the Drawer CD-ROM Front Emergency Eject 3.6 Backup Battery Page Connection of System Expansions and External Devices 4.1 Connecting Peripheral Devices Page Page 5.1 Preparing for Start Up Powering Up the SIMATIC Box PC 620 5.2 Initial Start of the SIMATIC Box PC 620 Installing the Operating System Startup under Windows 98 Startup under Windows NT Startup under Windows 2000 5.3 Complete Restart of the SIMATIC Box PC 620 5.4 Electronic Manuals The Adobe Acrobat Reader Reading the manuals Error Diagnosis and Reinstallation Chapter Overview 6.1 Problems When Using Modules from Other Manufacturers Error Display Cause Remedy 6.2 The Monitor Remains Dark 6.3 The Screen Display Does not Appear or Drifts 6.4 No Mouse Pointer Appears on the Screen 6.5 The Clock Time and/or the Date in Your PC Is Incorrect Remedy 6.6 An Error Message Appears on the Screen Error Messages 6-6 6.7 No Connection via COM1/TTY Possible 6.8 Diagnostic Messages (Port 80) 6-8 The POST codes in order of occurrence: 6-9 6-10 6.9 Restoring the Hard Disk 6.9.1 Creating Partitions unter Microsoft Windows 98 Primary Partition Creating an Extended Partition 6.9.2 Creating Partitions unter Microsoft Windows 2000 Creating an Extended FAT 32 Partition 6.9.3 Creating Partitions under Windows NT Primary Partition 6.10 Installation of the Windows Operating System 6.10.1 Installing the Microsoft Windows NT Operating System Windows NT Installation Sequence 6.10.2 Installing the Microsoft Windows 98 Operating System Windows 98 Installation Sequence 6.10.3 Installing the Recovery CD for Microsoft Windows 2000 Windows 2000 Installation Sequence Setting the Language Selection for Windows 2000 6.11 Installing Drivers and Software Page 7-2 7.1 Technical Specifications of the SIMATIC Box PC 620 7-3 7-4 8-1 Hotline Services 8.1 Customer Support, Technical Support Open round the clock, worldwide: 8.2 SIMATIC Customer Support Online Services Further Support SIMATIC Documentation on the Internet Service & Support on the Internet Hotline Services 8.3 Regional Repair Centers Hotline Services 8-4