11. Troubleshooting

ISDN Software

No ISDN

D channel

Is the D channel

Ask ISDN carrier

connection

protocol

protocol DSS1?

for D channel

possible either

incompatible

 

protocol.

incoming and

 

 

 

outgoing

 

 

 

ISDN connection

Incompatible B

Are the B

Ask remote ISDN

to a specific

channel protocols

channel protocols

site for B channel

target not

 

(X.75, ML/PPP)

protocol.

possible

 

identical on both

 

 

 

sides ?

 

 

Incompatible

Are the ISDN

Ask remote ISDN

 

ISDN services

services (data,

site for ISDN

 

 

speech) identical

service setting.

 

 

on both sides?

 

 

Incompatible

Are the

Ask remote ISDN

 

application

applications

site for

 

protocols

(EFT, TCP/IP,

application to be

 

 

Fax) identical on

used

 

 

both sides?

 

Interrupted data

Instable USB

Does the ISDN

Use another PC.

transfers

interface

Adapter work

 

 

 

with another PC?

 

 

USB influenced

Does the ISDN

Remove the

 

by another USB

Adapter work

other USB device

 

peripheral device

with the USB

from the USB

 

 

device detached

bus.

 

 

from the USB?

 

 

 

 

 

PC Software

 

 

 

“No CAPI found”

CAPI not

Does the CAPI

Install CAPI, run

 

installed

appear in the

Setup manually

 

 

network protocol

from CD root

 

 

list of the

directory

 

 

Network Control

 

 

 

Panel?

 

58

Page 64
Image 64
Siemens I-SURF manual Eft, Tcp/Ip

I-SURF specifications

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