11. Troubleshooting

11.3 Dial-Up Network

If you wish to use the ISDN Adapter with the Windows Dial-Up Network, you will first have to configure a connection. Once a connection is configured, click the connection icon to establish the connection. The current connection status will be displayed in the status window. Error messages indicating possible causes of the error will be displayed in case a connection cannot be established.

Connection broken before “Verifying user name and password” is shown

If the connection is broken before the message "Verifying user name and password" appears, no ISDN connection could be established with the server. Use the loopback test to check whether the ISDN Adapter and ISDN access work properly. Also, check that you are using the correct access number for your server. If using a PABX, it may be necessary to dial "0" or "9" before the number. Try calling a different server (test server) known to be fully functional.

Connection broken after “Verifying user name and password” is shown

If the connection is broken before the message "Verifying user name and password" appears, an ISDN connection was established with the server. If problems occur after this point, they may be related to the network configuration or the server configuration. Contact the server's PC or LAN administrator.

11.4 CAPI Applications

If you experience problems with CAPI applications, you should first perform the loopback test. If the test was passed, all CAPI applications should operate properly. However, the following exceptions might apply to your case:

The CAPI application may use a B channel protocol not supported by the ISDN Adapter. A list of supported protocols is found in the Appendix.

The CAPI application may use the CAPI.VxD or CAPI.SYS kernel mode drivers instead of the CAPI3220.DLL user mode driver. The kernel mode drivers are not tested by the loopback test. Contact your application manufacturer’s customer support.

54

Page 59 Page 61
Page 60
Image 60
Siemens I-SURF manual Dial-Up Network, Capi Applications
Page 59 Page 61

I-SURF specifications

Siemens I-SURF is an innovative platform designed for water and wastewater utilities, facilitating efficient management and operation. This powerful system leverages cutting-edge technologies to enhance the monitoring, analysis, and management of water resources, ensuring sustainable practices while optimizing performance.

One of the standout features of Siemens I-SURF is its comprehensive real-time monitoring capabilities. The platform utilizes advanced sensor technologies and IoT connectivity to provide continuous data on various parameters such as flow rates, water quality, and pressure levels. This real-time data collection enables operators to quickly identify issues and respond proactively, minimizing potential disruptions in service.

The integration of Artificial Intelligence (AI) within Siemens I-SURF enhances decision-making processes. By analyzing historical and real-time data, AI algorithms can help predict demand fluctuations, identify potential equipment failures, and recommend optimal maintenance schedules. This predictive capability not only reduces operational costs but also extends the lifespan of critical assets.

Furthermore, Siemens I-SURF employs a user-friendly interface that supports intuitive navigation and data visualization. Operators can easily access dashboards that provide insights into system performance, making it easier to track KPIs and make informed decisions. Customizable reports allow utilities to generate tailored insights that are crucial for regulatory compliance and strategic planning.

Another significant characteristic of Siemens I-SURF is its cloud-based architecture. This enables seamless data sharing and collaboration among various stakeholders, including operators, engineers, and management. The scalability of the cloud infrastructure means that utilities can expand their systems as needed, without significant upfront investments in hardware.

In terms of security, Siemens I-SURF incorporates robust cybersecurity measures to protect sensitive data and ensure the integrity of operations. This commitment to security is essential in a landscape where cyber threats are becoming increasingly prevalent.

In conclusion, Siemens I-SURF stands out as a transformative tool for water and wastewater management. With its real-time monitoring, AI-driven analytics, user-friendly interface, cloud-based agility, and strong security features, the platform represents a comprehensive solution for modern utilities seeking efficiency, sustainability, and resilience in their operations. As the demand for responsible water management intensifies, Siemens I-SURF positions utilities to meet these challenges head-on, paving the way for a smarter and more sustainable future.
Top Page Image Contents