Siemens I-SURF manual Ipx, Tcp/Ip

			11. Troubleshooting
Dial-up Network
Dial-up Network	User account not	Connection has	Consult dial-up
shows “ verifying	valid	been established.	server
user name and		Are the , user ID	administrator for
password” but		and password	help.
then stops		valid?
Dial-up Network	Wrong phone	Is the phone	Consult dial-up
does not show	number	number of dial-up	server
“verifying user		server correct?	administrator for
name and			help.
password” and
stops
Dial-up Network	Incorrect network	Connection has	Consult dial-up
shows “ logging	protocol	been established,	server
onto the network”		user ID and	administrator for
but then stops		password are	help.
		valid. Are the
		networking
		settings correct
		(IPX, TCP/IP
		etc.)?
Dial-up Network	ISDN Adapter not	Does the ISDN	Install ISDN
does not show	installed	Adapter appear	Adapter.
the ISDN Adapter		in the network
in the modem list		adapter list of the
		Device Manager?
Dial-up Network	Driver not started	Does the ISDN	Uninstall the
cannot find the		Adapter appear	ISDN Adapter
ISDN Adapter		in the network	and reinstall.
while dialing		adapter list of the
		Device Manager?
	Driver hangs	Do other ISDN	Reboot.
		applications
		work?
Dial-up Network	Second B	Do other devices	Terminate all
does not work	channel not free	on the ISDN line	connections with
with ML-PPP		use the second B	other ISDN
		channel while	devices.
		ML-PPP is in
		use?
	Server does not	Does single PPP	Consult dial-up
	support ML-PPP	work? Check	server
		connectivity.	administrator.

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