116 | Questions & Answers |
|
|
| |
|
|
|
|
|
|
Problem |
| Possible causes | Possible solution | ||
Text message can- | Service provider does not sup- | Contact your service provider. |
|
| |
not be sent. |
| port this service. |
|
|
|
|
| The service centre phone | Set service centre (p. 47). | ||
|
| number has not been set or has |
|
|
|
|
| been set incorrectly. |
|
|
|
|
| SIM card contract does not sup- | Contact your service provider. | ||
|
| port this service. |
|
|
|
|
| Service centre too busy. | Repeat message. | ||
|
| Recipient does not have a com- | Check. | ||
|
| patible phone. |
|
|
|
EMS pictures & | Destination phone does not sup- |
|
|
| |
sounds are not dis- | port the EMS standard. |
|
|
| |
played at the desti- |
|
|
|
| |
nation phone. |
|
|
|
| |
No Internet access | Incorrect WAP profile set, or | Check WAP settings (p. 69) contact your service |
| ||
possible. |
| wrong or incomplete settings. | provider if necessary. | ||
PIN error/ |
| Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the |
| |
PIN2 error. |
|
| SIM card according to the instructions. If the PUK | ||
|
|
| (MASTER PIN) has been lost, contact your service | ||
|
|
| provider. | ||
Phone code error. | Three wrong entries. | Contact Siemens Service (p. 117). |
| ||
Service provider | No authorisation for this service. Contact your service provider. |
| |||
Code error. |
|
|
|
|
|
Too few/too many | Functions may have been | Check with your service provider. |
| ||
menu entries. | added or deleted by the service |
|
|
| |
|
| provider via the SIM card. |
|
|
|
No fax possible. | Wrong settings in the PC. | Check settings (p. 88). |
| ||
|
| No authorisation for this service. | Contact your service provider. | ||
Charge meter does | Charge pulse is not transmitted. | Contact your service provider. |
| ||
not work. |
|
|
|
|
|
Damage |
|
|
|
|
|
Severe shock. | Remove battery and SIM and |
|
|
Reset settings to the factory default, p. 84: * # 9 9 9 9 # A