126 | Guarantee certificate (IRL) |
Guarantee certificate (IRL)
Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufac- turer’s Guarantee under the conditions set out below:
•In the case of new devices and their components exhibiting defects resulting from manufac- turing and/or material faults within 24 months of purchase, Siemens shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device. In respect of parts subject to wear and tear (including but not lim- ited to, batteries, keypads, cas- ings, small parts on casings, pro- tective coverings where included in the scope of delivery), this war- ranty shall be valid for six months from the date of purchase.
•This Guarantee shall be invalid if the device defect is attributable to improper care or use and/or fail- ure to comply with information contained in the user manuals. In particular claims under the Guarantee cannot be made if:
•The device is opened (this is classed as third party interven- tion)
•Repairs or other work done by per- sons not authorised by Siemens.
•Components on the printed circuit board are manipulated
•The software is manipulated
•Defects or damage caused by dropping, breaking, lightning or ingress of moisture. This also applies if defects or damage was caused by mechanical, chemical, radio interference or thermal fac- tors (e.g.: microwave, sauna etc.)
•Devices fitted with accessories not authorised by Siemens
•This Guarantee shall not apply to or extend to services performed by the authorised dealer or the customer themselves (e.g. instal- lation, configuration, software downloads). User manuals and any software supplied on a sepa- rate data medium shall be excluded from the Guarantee.
•The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the Guarantee. Claims under the Guarantee must be submitted within two months of the Guaran- tee default becoming evident.
•Ownership of devices or compo- nents replaced by and returned to Siemens shall vest in Siemens.
•This Guarantee shall apply to new devices purchased in the Euro- pean Union. For Products sold in the Republic of Ireland the Guar-