124 | Guarantee certificate (UK) |
Guarantee certificate (UK)
Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufac- turer's Guarantee under the conditions set out below:
•In the case of new devices and their components exhibiting defects resulting from manufac- turing and/or material faults within 24 months of purchase, Siemens shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device. In respect of parts subject to wear and tear (including but not lim- ited to, batteries, keypads, cas- ings, small parts on casings, pro- tective coverings where included in the scope of delivery), this war- ranty shall be valid for six months from the date of purchase.
•This Guarantee shall be invalid if the device defect is attributable to improper treatment and/or failure to comply with information con- tained in the user manuals.
•This Guarantee shall not apply to or extend to services performed by the authorised dealer or the customer themselves (e.g. instal- lation, configuration, software downloads). User manuals and
any software supplied on a separate data medium shall be excluded from the Guarantee.
•The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the Guarantee. Claims under the Guarantee must be submitted within two months of the Guaran- tee default becoming evident.
•Ownership of devices or compo- nents replaced by and returned to Siemens shall vest in Siemens.
•This Guarantee shall apply to new devices purchased in the Euro- pean Union. For Products sold in the United Kingdom the Guaran- tee is issued by Siemens plc, Siemens House, Oldbury, Brack- nell, Berkshire, RG12 8FZ.
•Any other claims resulting out of or in connection with the device shall be excluded from this Guar- antee. Nothing in this Guarantee shall attempt to limit or exclude a Customers Statutory Rights, nor the manufacturer's liability for death or personal injury resulting from its negligence.
•The duration of the Guarantee shall not be extended by services rendered under the terms of the Guarantee.