Questions & Answers

93

 

 

 

 

 

 

 

Problem

Possible causes

Possible solution

 

 

 

No network

Weak signal.

Move higher, to a window or an open space.

 

 

 

connection.

Outside GSM range.

Check service provider's coverage area.

 

 

 

 

 

 

 

 

Invalid SIM card.

Complain to the service provider.

 

 

 

 

New network not authorised.

Try manual selection or select a different network

 

 

 

 

 

(p. 73).

 

 

 

 

Network call barring is set.

Check network barrings (p. 72).

 

 

 

 

Network overloaded.

Try again later.

 

 

 

Phone loses

Signal too weak.

Reconnection to another service provider is

 

 

 

network.

 

automatic (p. 73). Switching phone off and on again

 

 

 

can speed this up.

 

 

 

Calls not possible.

Second line set.

Set first line ‘(p. 73).

 

 

 

 

New SIM card inserted.

Check for new barrings.

 

 

 

 

Charge limit reached.

Reset limit with PIN 2 (p. 34).

 

 

 

 

Credit used up.

Load credit.

 

 

 

Certain uses of

Call restrictions are in place.

Barrings can be set by service provider. Check

 

 

 

phone not

 

barrings (p. 72).

 

 

 

possible.

 

 

 

 

 

Impossible to

Phonebook is full.

Delete entries in Phonebook (p. 27).

 

 

 

make entries in

 

 

 

 

 

Phonebook.

 

 

 

 

 

Voice message

Call divert to mailbox not set.

Set call divert to mailbox (p. 64).

 

 

 

not functioning.

 

 

 

 

 

SMS (text

SMS memory is full.

To free up capacity, delete (p. 43) or file (p. 43)

 

 

 

message) T

 

messages (SMS).

 

 

 

flashing.

 

 

 

 

 

Function cannot

Not supported by service

Contact your service provider.

 

 

 

be set.

provider or registration required.

 

 

 

 

Capacity problems

Phone memory full.

Delete files in the relevant areas.

 

 

 

with, for example,

 

 

 

 

 

Games & More,

 

 

 

 

 

ringtones,

 

 

 

 

 

pictures, SMS

 

 

 

 

 

archive.

 

 

 

 

 

No WAP access,

Profile not activated, profile

Activate (p. 54), set (p. 54) WAP profile or set HTTP

 

 

downloading not

settings wrong/incomplete.

profile (p. 70). If necessary ask your service provider.

 

possible.